Full Time Job

Content Merchandizing & Operations Associate


Stamford, CT 04-12-2024
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  • Paid
  • Full Time
  • Entry (0-2 years) Experience
Job Description
Content Merchandizing & Operations Associate (Olympics)


At Peacock, we know life is complicated but believe entertainment shouldn't be. We envision a more human streaming experience that embraces the entertainment you love. Backed by 100+ years of NBCUniversal legacy, we know how to entertain. We combine this legacy with an insatiable itch for innovation, embracing the data and technologies that challenge the status quo. Our team is never done obsessing over how best to deliver excellence across television, film, sports, news, and more.

This ambition is a group effort. As challengers at heart, our secret weapon is our talented team of big thinkers, data-driven drivers of growth and innovation. We start by putting people first, embracing empathy and compassion to create a more dynamic, more fulfilling workplace and a better, more enjoyable product. As a company, we embrace the power of transparency and inclusion. We know the best idea can come from anywhere, so we're committed to creating an organization where we act as one and put ego aside. We are determined to forge the next frontier of streaming through trust, teamwork, and talent.

Job Description

The Content Merchandizing & Operations team is tasked with curating the Peacock content offering across all products and audience segments, including merchandising live events and related publishing operations. It is a 24/7 operation responsible for updating content based on performance, programming tactics and events unfolding in real time, working in coordination with the Video Operations, Product, Marketing and Customer Support teams in addition to other stakeholders.

NBCUniversal is looking for a Content Merchandizing & Operations Associate to join this rock-solid team responsible for project managing live streams, replays, playlists and highlights from the 2024 Paris Olympics. We are seeking a cool-headed, detail-obsessed operator who is adept at managing the ebb and flow of a massive and constantly shifting Multiview broadcast schedule.

The successful candidate for this role will bring hands-on experience managing complex digital streams from live televised sports events, along with an aptitude with a variety of content management systems and a sense of personal responsibility for the accuracy of their work. To excel in this role, they must have the ability to work in a fast-paced environment, set and meet deadlines for publishing large volumes of content, own the project management of assets and logistics for multiple events, and be able to successfully navigate issues arising in real time.

• Program stream updates to our Multiview experience in conjunction with Video Operations and Broadcasting teams
• Assign necessary metadata to all live events involved in Multiview
• Monitor production bridges for changes or issues related to Multiview or progamming plans
• Review metadata submitted for Multiview to confirm accuracy
• Monitor athlete availability and active/inactive changes across all events to ensure accurate imagery exists in real-time
• Responsible for complete coverage of daily Multiview streams throughout the games
• Evaluate incidents to identify immediate solutions and work with the Impact team to escalate issues to the proper departments if necessary
• Assist in additional editorial setup that becomes necessary during the games


Basic Requirements:
• Minimum of one year of experience working in title operations or publishing at a large-scale editorial, e-commerce, or video service.
• Previous experience working on live streamed events and live streaming operations preferred
• A passion for sports, specifically the Olympics preferred
• Ability to work daily during the Olympic games for the duration of each days live events
• Excellent writing and presentation skills

Desired Characteristics:
• Demonstrable ability to manage an ever-changing schedule or functional tool
• Exhibit excellent organization and communication skills, attention to detail and the ability to clearly and concisely articulate workflows and concepts for a variety of audiences
• Proactively identify opportunities to adjust processes for efficiencies. Help develop strategies and procedures for continual improvement for editorial operations

Additional Requirements:
• Willingness to work nights and weekends.
• Must have unrestricted work authorization to work in the United States.
• Must be 18 years or older.
• It is the policy of NBCUniversal and NBCUniversal' s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status, or other characteristics protected by law.

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.

Jobcode: Reference SBJ-d2m5y7-44-223-39-67-42 in your application.