Analyst, Business Intelligence Group

Job Description

The Analyst is responsible for supporting the objectives of the Data Strategy & Operations team within Business Intelligence at PBS. The Data Strategy & Operations team exists to ensure that data about our programs and audiences are collected efficiently, reported accurately, are aligned to business needs and accessible to our stakeholders. Operational-efficiency is the core value of our work.

This position has the opportunity to work closely with both the Business Intelligence team as well as internal and external stakeholders in order to ensure efficiency and accuracy in data collection. The role is expected to proactively take ownership over the data pipelines and data products they manage.

The Analyst is responsible for collecting performance data about PBS programs from across multiple systems and bringing it together in the most efficient manner for use by analysts and distribution to internal and external clients.

Key responsibilities will include, but are not limited to:
• Manage and maintain the data pipeline that collects and merges program-performance data from across all the platforms PBS content is viewed. This includes ingesting new data, troubleshooting problems and ensuring that all data adheres to consistent standards.
• Draft, update or expand rigorous documentation about data products built in the business intelligence tool.
• Validate and then monitor the quality of data ingested into the business intelligence tool and document and communicate any incidents that impact that quality.
• Collaborate with team members to identify, define and prioritize high-value improvements to the data-collection process that improve efficiency and performance.
• Assist with the building and maintenance of the data products that deliver digital audience data to local PBS stations.
• Serve as the first line of support for local PBS stations using business intelligence dashboards.
• Assist with monitoring and managing the consumption of the business intelligence tool.

Requirements for success:
• Minimum of 2 years' experience, or equivalent combination of education, internship, and work experience managing data pipelines and data governance. Experience in media industry preferred.
• Bachelor's degree in business intelligence or business information systems preferred. An equivalent combination of education and work experience may be considered.
• Technical training on at least one Business Intelligence tool; Domo preferred.
• Ability to effectively prioritize work against high-level strategic objectives.
• Self-starter who excels at prototyping solutions with existing resources and iterating based on proven value.
• Ability to learn how to build data products with various Business Intelligence tools (Domo, Tableau, PowerBI).
• Very strong attention to detail.
• Strong ability to understand and document procedures and standards.
• Strong communications skills, both verbal and written, including the ability to explain with clarity.
• Brings a positive, professional and proactive attitude to all tasks.
• Punctual, prepared and engaged in meetings and discussions.
• Deep desire to learn how the role fits within the broader organization and use that information to propose possible efficiencies or new levels of service.

PBS is an Equal Opportunity Employer in accordance with the EEOC and the Commonwealth of Virginia.

Jobcode: Reference SBJ-d5qnvz-3-21-55-178-42 in your application.