Specialist, Broadcast / Streaming

Job Description

Overview and Responsibilities:

The Paramount Cloud Control Center or CCC is a fully IP based technical center making up three quarters of Paramount's Long Island tech campus that spans three buildings over 20 acres in Hauppauge N.Y. It provides Global Operations and support to four essential areas: Broadcast Video Operations, Multiplatform streaming, Infrastructure, and Media Supply Chains.

The Specialist, Broadcast/Streaming is part of a front-line team that works around the clock using cutting edge and proprietary software tools to monitor by exception multiple broadcast networks in the cloud. They also support numerous live and internet streaming events including PPV sports and high-profile awards programs, and provide supplementary support for CBS affiliates and the CBS Sports Network. The Specialist, Broadcast/Streaming supports and monitors leading edge technology which represents the future of television broadcasting.

Responsibilities Include:
• L1/L2 Monitoring and restoration of 350+ Paramount linear Broadcast Channels and DTC/OTT streams!
• Showtime, CBS Sports Network, MTV, BET, Nickelodeon, Paramount+, PlutoTV and more!
• Monitoring includes but is not limited to; on-premise and cloud-based playout systems, audio & video Levels, channel distribution paths, via CDN, DTC/OTT and Satellite.
• Provide operational support during Live/Tent Pole and streaming events:
• (including VMA's, KCA's EMA's, BET Awards, CMT Awards).
• QC various Multiplatform streams/devices to ensure Paramount's digital properties are operational.
• Perform channel restoration actions as needed.
• Review exception-based monitoring tools to flag potential scheduling issues, missing content, missing graphics prior to air as well as daypart timings
• Monitoring of various branding initiatives (social/interactive) as scheduled by the networks
• Complete daily Operational checklists
• L1 monitoring and critical issue of ancillary systems; cloud, networking, facilities systems, uplink etc.
• Monitoring of syndication feeds to Paramount affiliates
• Interact with a large amount of exception-based monitoring systems/tools (i.e. Dataminer, SolarWinds, New Relic, Orion, Weather Tap, Service Now, Slack, Status Page, Send Word Now to detect problems and respond appropriately.
• QA testing of various software releases as well as new technology platforms
• Assist Supervisors with the management of major incidents
• Partner with peers at Disaster Recovery facility to maintain Business Continuity Operations
• Participate in scheduled training modules to maintain channel procedures and operational guidelines

Basic Qualifications:
• College degree and/or AWS certifications preferred
• 2 years working in the broadcast, telecommunications, or IT fields

Additional Qualifications:
• Knowledge of IP or AWS cloud-based technologies
• Knowledge of several monitoring systems and tools
• Experience with on premise and cloud-based video playout systems
• Experience with CDN (content delivery networks)
• Knowledge of audio/video measurement equipment
• Knowledge of various video/audio formats, such as NTSC/PAL, PCM and AC3.
• Ability to multi-task in a fast-paced environment

ADDITIONAL INFORMATION

Hiring Salary Range: $56,000.00 - 70,000.00.

The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.

https://www.paramount.com/careers/benefits

Paramount is an equal opportunity employer (EOE) including disability/vet.

Jobcode: Reference SBJ-g6yx5q-18-222-37-169-42 in your application.