Interactive Solutions Manager

Job Description

Paramount Networks International, a unit of Paramount Global is comprised of many of the world's most popular multimedia entertainment brands, including MTV, MTV LIVE HD, Nickelodeon, Nick Jr., Comedy Central, Paramount Channel, BET and more. Paramount brands reach more than 3.8 billion cumulative subscribers in 180+ countries and territories via more than 200 locally programmed and operated TV channels and more than 550 digital media and mobile TV properties, in 40 languages.

What is the role

The purpose of this role is to manage our Premium Rate Telephony Service (PRTS) business across all Paramount channels in the UK and contribute to the generation of revenue for the wider Commercial Development department, with a specific focus on Channel 5.

Is this the role for you
• The management of Channel 5's existing Premium Rate Telephony (PRTS) business
• Produce premium rate competitions for broadcast from programme commission, through to winner management. Working closely with external production companies and internal teams
• Manage internal and external relationships to ensure our premium rate competition campaigns are set up and broadcast correctly, fairly and compliantly
• Be responsible for ensuring compliance within Ofcom, PhonePaidServices, Gambling Commission and C5 Programme Compliance guidelines.

Key Responsibilities:
• The day to day running and administration of Premium Rate competitions and Interactive Telephony services for Paramount, focusing on Channel 5
• Working closely with and supporting the Senior Interactive Solutions Manager to deliver successful broadcast competitions to time and budget
• You will be working across numerous projects at any one time – so the ability to manage a varied workload is important
• Assist in the management of our third party fixed line and mobile telephony partners
• Responsibility for ensuring compliance with Ofcom, Phone Paid Services, Gambling Commission and privacy guidelines
• Responsibility for the PRTS Management Sign-Off (digital) folders which document all actions relating to premium rate services and form the basis for our annual third party verification audit.
• Maintenance of the Management Sign Off system for organised documentation of all premium rate competitions for audit
• Liaising with prize providers to source editorially relevant prizes, timely sign offs, competition terms and ensure appropriate winner management. Taking responsibility for choosing the most editorially relevant prize for a series competition.
• Liaising with Programme Management, Commissioners and production companies in advance of series production to ensure that the competition is included in the series production schedule.
• Writing compliant competition voice over scripts for competition production
• Liaising with Compliance on competition scripts and any other business
• Compiling footage and footage instructions for production of the competitions
• Approving competition graphics - Liaising with production and prize providers to make sure the competition graphic is accurate and compliant/ signed off as factually correct by the prize donor before final sign off and delivery for TX - Sometimes across numerous edits
• Communicating with creative services on a regular basis to ensure that all creative requirements and deadlines for competitions are met
• Communicating the competition details with all relevant C5 teams, Fonix, Nunki (when a series goes to press) to ensure the competition opens on time and is clocked and scheduled accurately for TX.
• Checking Campaign Request Forms from our Mobile Service Provider to ensure the competition campaign and correspondence to entrants is accurate.
• Communicating with programme planning team to ensure efficient and accurate scheduling of promotional airtime competitions.
• Liaising with On Air Communications regarding promo airtime competition scripts
• Chasing prize suppliers and/or winners for confirmation of prize delivery or booking.
• Updating Telephony Operations in a timely manner of any incidents
• Testing competition lines.
• Managing all payments for Interactive Solutions on Market, Paramount's internal payment system and tracking across Excel spreadsheets.
• Managing SMS marketing campaigns and analysing viewer response.
• Processing all winners of competitions/ writing letters for any requested prize changes.
• Notifying Media Planning of the latest clock numbers for competitions to make sure all non-''live show'' competitions are scheduled correctly. Checking the schedule against the competition clock numbers.
• Responsible for licensing all stock footage used in competitions on a quarterly basis.
• Editing the competition zone at channel5.com/win - including reformatting video content and images, adding terms and conditions and winners.
• Bi-annual competition stats overview.
• Embrace the 'One Paramount' approach and encourage collaboration and team working
• Be an ambassador for all Paramount channels, internally and externally
• Adopt and promote the Paramount values and support a culture of inclusion

What we are looking for
• At least 3 years experience in the Premium Rate or Mobile industry.
• Demonstrable knowledge of the regulations around premium rate services.
• A working knowledge of TV production processes and production management.
• The proven ability to work across numerous projects at any one time and to keep track of them all.
• Experience in a fast-paced environment working on multiple projects at the same time.
• Experience of prioritising workload and responsibilities to fixed deadlines.
• A proven track record of delivering revenue.
• Experience in identifying & selling in new opportunities to stakeholders.
• Experience of working with broadcaster commissioning teams and/or independent production companies would be beneficial

What are our values
Our values are intertwined and work together to drive the business outcomes we seek, and once combined we believe these will power our company forward.
Optimism & Determination
• We share a positive belief that we can navigate and thrive in the landscape ahead

Inclusivity & Collaboration
• We Embrace new and diverse voices, act with care and work together to capture opportunities and manager through challenges

Agility & Adaptability
• We think entrepreneurially, are resilient in change and move quickly to anticipate and create what's next

What are our benefits
• Flexible Benefits Program: You'll be able to tailor some benefits to meet your personal circumstances (After 3 months, annual thereafter)
• Private Medical Insurance: You will be eligible for our full Private Medial Cover (After 3 months)
• Life Assurance: 4 x salary (From date of joining)
• Group Income Protection: 60% of salary less state benefits (From date of joining)
• Season Ticket Loan: We'll pay for your season travel card up front and you can pay us back across the year
• TV Package Discount: If you subscribe for the likes of Sky and Virgin Media, we'll pay £20 (gross per month) towards your bill (After 3 months)
• Pension Scheme: You will be eligible for our Pension Scheme from day one, as long as you are contributing to this, we'll top this up with a voluntary contribution from us
• Discounted Benefits: We offer discounts to dental plans, Gyms membership just to mention a couple
• Discounts at Local Shops and Restaurants: Whether you need a new

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Jobcode: Reference SBJ-rbj9oo-216-73-216-202-42 in your application.