Full Time Job

Sr. Program Manager


Burbank, CA 4 days ago
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description
Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from Paramount Global, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world's biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the US in addition to the ability to stream Paramount Streaming's other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.

The Data and Marketing Group is responsible for Consumer & Growth Marketing, Data & Insights and Business Operations for Pluto TV & Paramount+!

Program Management within the Data & Marketing Group is a new and growing function that serves as a cross-functional collaboration enabler to drive the organization's diverse functions and touch points into Paramount+ and Pluto TV. We are at the cross-section of several functions, including Consumer & Creative Marketing, Marketing Production, Content Strategy, Data & Insights group, Content, Business and Ad Operations, Podcasts, Marketing Acquisitions & Campaign Services, Audience Strategy & Search and more, all anchored around our Paramount+ subscription streaming service and Pluto TV, our ad-supported streaming service.

We seek an experienced and entrepreneurial Senior Program Manager who can manage highly complex programs and projects in a fast-paced environment through applying precision tracking, initiative, and creativity for Paramount Streaming's Data & Marketing Group. We are looking for a highly motivated Senior Program Manager who understands digital marketing, creative marketing, data analytics, and technical aspects of site, product, marketing, and data tools development across platforms and across different business models (e.g. AVOD, SVOD, Podcasts).

This candidate will deliver on complex and matrixed programs to be on time, on budget, and with value. Collaboration with cross-functional teams (i.e. Project Management, Business Intelligence & Marketing Analytics, Product, Ad Operations, Consumer and Creative Marketing (Domestic & International), Marketing Acquisition & Campaign Services, Podcast, Audience and Search Strategy is key to the role. The candidate knows what it takes to manage large and complex projects, involving multiple partners and a diverse team of collaborators taking a program from inception to delivery, incorporating change management methodologies.

Responsibilities Include but Are Not Limited To:
• Establishes and maintains relationships with various business teams and drives various highly cross-functional platform and business initiatives.
• Supports execution against our data & marketing group roadmaps and integration with the business while driving inter-BU/site projects with members across the organization.
• Collaborate with and provide mentorship to program managers with a focus on continuous development and process improvement
• Partner with Program Management Director to assess and deliver program enhancements and see opportunities for process improvements and team growth and development
• Coordinate closely with project managers, product owners, data leads, marketing leads, managers and engineering to ensure successful delivery against complex programs
• Prepare and manage project/program plans, documentation, risk mitigation and resource management as needed for cross-team initiatives and large projects/programs, acting as a liaison between cross-functional teams (product, marketing, BI and Data) to drive timely end-to-end execution of programs- maintaining and reporting out program deliverables/status across multiple teams and business units.
• Documents overall system and process design to illustrate end-to-end workflow.
• Minimizes exposure on programs by clearly communicating potential risks at every stage and creates mitigation plans with internal teams and vendors as appropriate.
• Develops transition plans, including but not limited to user acceptance testing and cutover documentation and change.
• Troubleshoot urgent issues and remove impediments for teams as needed.
• Delivers communication, problem-solving, analytical and program management skills.
• Serve as an ''air traffic controller'' guiding initiatives, programs and objectives to deliver against aggressive timelines, and laddering status updates back to leadership.
• Responsible for providing regular status update reporting to leadership.
• Effectively apply and carry out Paramount Streaming's development methodology and project standards.
• Works independently (and partners closely with leads) in a dynamic and high-pressure environment and timely delivery despite ambiguous and changing business requirements.
• Be available for moderate travel between Los Angeles, New York and Florida offices (when viable)
• Additional other duties and responsibilities, as assigned

Basic Qualification:
• BA/BS in Business, Communications, Engineering or related field required or equivalent experience. Technical background required
• 4+ years of experience in program management with a solid understanding of SDLC
• 7+ years experience in project management and/or business systems analysis, ideally a Project Manager for a large scale website (preferably streaming videos) and/or vendor based solution provider of enterprise technology
• Expert in all things Agile (Scrum, Kanban and other methodologies) including the ceremonies of backlog grooming, standups, sprint planning, sprint review and retrospective
• Proficiency in Jira, Confluence, Asana, Airtable, Google Suite, Miro, LucidChart, and Slack with the ability to whip up a presentation or project plan when needed

Additional Qualification:
• Passionate and knowledgeable about entertainment streaming, interactive technology and platforms
• Knowledge of video streaming products on Mobile, Desktop, OTT and Smart-TV screens
• PMP Certification or similar Program/Project Management certification is a plus
• Basic proficiency and general understanding of development software
• Experience with heavily matrixed organizations
• Creative and reliable self-starter who delivers quality results
• Holds a bag of project planning tools, tricks and processes for road-mapping, planning, gantt, yet all the while fostering iterative processes and feedback turning points
• Strong mentorship, interpersonal, communication, and status sharing skills


Paramount is an equal opportunity employer (EOE) including disability/vet.

Jobcode: Reference SBJ-d82xwm-3-229-124-74-42 in your application.

Company Profile

BET Networks is the nation's leading provider of quality entertainment, music, news, and public affairs television programming for the African-American audience. The primary BET channel reaches more than 90 million households and can be seen in the United States, Canada, the Caribbean, the United Kingdom, and sub-Saharan Africa.