Automation, Content Ingest & Video Operations

Job Description

DESCRIPTION:

Division Overview:

The Video Operations team is responsible for supporting the video delivery and architecture of VOD and Live content streamed on over 15 platforms to Paramount + and Paramount + International applications.

ROLE DETAILS:

ViacomCBS Streaming is seeking an experienced Operations Automation Engineer who is hardworking and knowledgeable about digital video & VOD to coordinate a wide range of video related initiatives, with a focus on content ingest automation.

YOUR DAY-TO-DAY:
• Define improvements and build automation tools that focus on consolidation of various raw data points into a centralized content ingest system
• Measure end user quality and various business critical metrics with end goal to improve content delivery pipelines
• Analyze content ingest pipelines for new and updated deliveries into Paramount + applications both US and Internationally.
• Improve and maintain tools to automatically queue content as it's processed into various video quality automation testing suites.
• Control existing infrastructure quality and work to build and maintain a high level of customer happiness in the end user video experience.

QUALIFICATIONS

What you bring to the team:

You have -
• Experience in On Demand publishing and automation of quality control testing both functional and video quality related
• Python, Selenium or similar experience to measure SLA of our video delivery pipelines
• Knowledge of Caption formats,Video Containers/Codecs,Audio Codecs and layouts
• Knowledge of multiple DRMs such as: Widevine and FairPlay.
• Knowledge of streaming protocols such as: HLS, DASH.
• Good understanding of integrating systems such as: CMS, orchestrator, quality systems, etc.
• Ticketing system familiarity (Jira,Zendesk,ServiceNow or similar methods for support tickets)
• Must be self-motivated, entrepreneurial, with a strong desire to learn
• Strong technical skills - a problem solver with a passion for developing solutions and processes to address complex problems
• Excellent verbal and written communication skills
• Video publishing issue support and customer concern experience

You might also have -
• Understanding of broadcast signal chains
• Agile / Scrum Certified
• Experience working with the Platform MPX, Conviva, Thousand Eyes, Elasticsearch, NewRelic, Interra Systems.



ViacomCBS is an equal opportunity employer (EOE) including disability/vet.

Jobcode: Reference SBJ-r0n9z1-3-133-87-156-42 in your application.