Information Systems Specialist

Job Description

Role: Provide computer and end-user support for all WPIX Information Systems

RESPONSIBILITIES
• Day to day troubleshooting of computer problems.
• End-user support for all network, computer and software related issues
• Hardware configuration and installation
• Software configuration and installation
• Windows Domain user/group administration – adds, deletions, changes
• Documentation of all network related procedures that they are responsible for.
• Cell Phone administration

REQUIREMENTS/QUALIFICATIONS
• 2 –3 years of work experience in computer support.
• Knowledge of Windows network operating systems (CNE & MCSE certification a plus – but not required). Experienced with: hardware troubleshooting & installation,
• software installation, network printing and Windows and Mac Operating Systems.
• Coding experience with HTML or PHP.
• Problem-solving and analytical skills are necessary.
• Good communication skills.
• Must be willing to work weekends, holidays and evenings.
• Need to be analytical and work well in a high-pressure environment. Must be thorough, detailed oriented and conscientious.
• Must be able to implement workable solutions on the network that will affect the productivity of up to 250 users.
• Must be able to interface and communicate well with users at all levels in the corporate structure as well as at all levels of computer proficiency.

Education I

Bachelor Degree or equivalent.

Jobcode: Reference SBJ-d899o9-216-73-216-84-42 in your application.