Full-Stack Software Engineer - Contact Engineering

Job Description

Full-Stack Software Engineer (L5) - Contact Engineering

Netflix is reinventing how the world watches television.
Over 220+ million members around the globe enjoy our award-winning movies and TV shows, but most of our growth still lies ahead. The Contact Engineering team is focused on solving challenges in the Customer Service domain. The team is responsible for driving customer service agent productivity and efficiency through scalable and intuitive technology solutions. We are the champions of agent experience and are passionate about making their day-to-day interactions simple and frictionless.
Our mission: Create an amazing support experience for our members through agent productive products.

About You:

You are self-motivated and can work independently and partner closely with other engineers, product managers, and designers on a project. You are passionate about building quality products and want to own product development end-to-end, leading with the right design and development principles. You have strong communication and collaboration skills. You are a problem solver and like to challenge yourself with building suitable scalable and high-performing applications. You have experience working closely with third-party vendors, engineering teams, and business stakeholders to understand their use cases and build end-to-end solutions.

You will:
• Create simple and intuitive full stack web applications
• Design, develop and deploy fully integrated solutions
• Own front-end and back-end development of applications
• Own and manage all phases of the software development lifecycle (planning, design, implementation, deployment and support)
• Design, build and maintain API infrastructure that allows for modern integration methods between applications and third-party/Netflix services
• Collaborate effectively with product managers, designers, engineers, stakeholders, and vendors on projects
• Communicate technical ideas and set direction on projects with a focus on solving business challenges

You should have:
• 5+ years of experience as a full stack web engineer, delivering on time, at quality
• Deep experience with Java, Javascript, CSS, HTML, React, Node.JS or other Javascript frameworks
• Experience integrating internal and third-party services into your solutions
• Strong knowledge of building quality RESTful APIs for internal and external products
• Strong knowledge of data structures, algorithms and modern design patterns
• Some knowledge of cloud computing platforms like Amazon Web Services
• Demonstrable ability to work across multiple teams to deliver an end product
• Passion to build internal solutions and own development of enterprise level applications

Learn more about the Contact Engineering Team

Jobcode: Reference SBJ-rzeb7n-13-58-121-131-42 in your application.