Full Time Job

Project Specialist, VFX


Mumbai, India 09-30-2020
  • Paid
  • Full Time
Job Description

Project Specialist, VFX (VFX Production Tech Support)

Members can watch as much as they want, anytime, anywhere, on any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Netflix is on the hunt for a smart, motivated, and customer service centric individual to take on the role of N-Tech Project Specialist, VFX (India). Netflix Technology Services play a critical role inside the company, providing amazing technical support, fostering business relationships, and implanting technological solutions to our employees around the world, with a focus on increasing and enabling productivity. This position will be based in Mumbai, India out of our NetFX facility in rotational shifts.

Recommended Experience
• Experience working on a technical support team or customer service environment
• Preferred experience in VFX or gaming industry and passionate about magic of VFX
• Experience with video infrastructure and color calibration tools (like Colornavigator/ColorTRUE)
• Familiar with basic IT principles including incident and problem management
• Strong fundamental knowledge in networking protocols and troubleshooting
• Data center support including Rack and Stack, Cabling Infrastructure
• Server monitoring and management
• Break fix server expertise
• Familiarity with distributed computing environment concepts; local and network-based user and group accounts and permissions
• Knowledge of best practices around data security
• Experience working with Active Directory
• Experience operating AWS environments
• Experience supporting Cloud and SaaS Applications and SSO, including Google Apps for the Enterprise (Gmail, Calendaring, Drive, Sites, Groups and Google+)
• Experience in automation with scripting or programming languages such as Bash, Python, Java, or JavaScript a plus
• Experience with remote support

Recommended Skills
• Proven ability to work independently with minimal supervision; must be a self-motivated self-starter who can initiate ideas and take ownership of work
• Ability to learn new technologies quickly and with minimal guidance
• Thrives on technical challenges and takes pride in solving them
• Excellent interpersonal and communication skills both in person and remotely
• Capable of composing process, procedure documentation, and training users in complex topics
• Ability to understand the needs of our employees and make great judgment calls
• Ability to prioritize and/or multitask competing initiatives

Company Profile

Netflix is the world's leading internet entertainment service with over 195 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages.