Media Operations Lead - APAC

Job Description

At Netflix, our mission is to entertain the world through stories that are shared at the right place and the right time. Media Operations is core to ensuring efficient, secure & sustainable distribution of our creative at scale. As part of the Media Operations team, this role will design, optimize and support best-in-class operational solutions for promotional media that are both locally relevant and globally impactful.

We're looking for a stunning, savvy Media Ops lead focused on social media, to enhance and develop delivery workflows, allocate for efficiency either with Business Process Outsourcing (BPO) and/or infrastructure while partnering closely with key stakeholders. As a curious and resourceful project manager, this role leads strategic workflow innovation, upholds quality and develops relationships for value-driven creative delivery initiatives in digital media. Partnerships include: vendors, Marketing Production teams, Editorial & Publishing, Marketing Infrastructure, Engineering and Operations.

You will join the global Media Operations team responsible for cutting edge promotional media solutions in the last-mile of creative distribution. Curiosity combined with technical media knowledge and a meticulous approach are the keys to success. Our ideal candidate is an expert in the APAC social media ecosystem with a passion for media platforms, creative formats, delivery best practices, quality assurance, stakeholder insights and continuous optimization.

In this role you will:
• Lead last-mile solutions for APAC creative launch while managing global workflows in partnership with the team and key stakeholders
• Develop and enhance the roadmap for support of media syndication both in-region and around the world
• Partner with vendors and XFN teams to identify, optimize and execute workflows that support quality output and cost-savings initiatives for media operations
• Define, align and integrate new channels and creative formats to Media Ops support structure, focusing on social media
• Contribute to measurement methodology and operational frameworks that scale operational excellence
• Continuously evolve our BPO engagement model with partners while evaluating tooling solutions and tradeoffs with Engineering
• Leverage data and user insights to drive decision making for new and existing work streams that deliver sustainable, high impact solutions to stakeholders
• Advocate, understand and communicate the company values

The ideal candidate has:
• 5+ years of Marketing & Social Media, Ad Operations, Entertainment Ad Tech and/or Media Operations experience with applied project management methodologies and certifications
• Strengths building cross-functional relationships, developing insights, managing projects and articulating success
• Delivered highly effective solutions for media management by incorporating tooling, UAT and vendor partnerships
• Deep understanding of social media platforms and formats, with an appetite for continuous improvement
• Experience in international environments, knowledge of local languages a plus
• Mastered simplifying complexity, managing large sets of assets and distributing with precision
• Data-driven approach to problem-solving and analysis; managing accountability for deliverables
• Propensity towards optimization, both cost and quality assurance
• Driven partnerships for tooling and workflow implementation, including issue resolution and end-to-end analysis
• Identified and resolved advanced technical issues across internal/external toolsets, adeptly troubleshooting with key partners
• Demonstrated ability to operate effectively in ambiguity and willingness to pivot as needed
• Excellent verbal and written communication skills and exceptional attention to detail

Jobcode: Reference SBJ-rnwejo-3-145-58-169-42 in your application.