Lab Technician, Device Operations

Job Description

Netflix is almost everywhere. Serving more than 190 million customers in 190 countries on devices such as Smart TVs, set-top boxes, and apps on phones, tablets, and computers, Netflix is striving to deliver the vision of #NetflixEverywhere. The Engineers that create this service require world-class environments and access to thousands of devices in which to build and perfect the Netflix experience.

Netflix requires talented and driven individuals that can help take our internal development and certification environment to the next level. We support these efforts by maintaining an extensive device lab of thousands of devices like Smart TVs, Blu-Ray players, Set-top boxes(STB), and Android devices, Mobile Devices for example. We also keep the physical and logical infrastructure highly available so that, across Netflix, our engineers can access the devices they need easily and reliably.

What you will do
• Deploy new devices and provide hands-on support for clusters of automated devices for Netflix teams
• Have a mindset of always improving the availability of devices and keep raising the bar for their reliability and monitoring
• Create monitors and respond to alerts for our labs. Troubleshoot issues in our device labs that may involve networking services, power issues, firmware, and automation software
• Create tools and scripts to automate away the manual elements of your job
• Be part of a weekly on-call rotation for the device labs
• Assist in assembly of prototyping systems and projects in the Labs Group
• This team has a business-critical function so you will not be able to work remotely

What you need to have
• Hands-on experience with managing and troubleshooting networked devices: game consoles, mobile devices, Linux servers, network switches/routers
• Experience administering LAN, WAN, DHCP, DNS, and other network services
• 2+ years experience with command line tools in Unix or network devices
• Experience automating tasks through shell scripts or python
• Create device lab solutions in the face of ambiguity
• Evidence of the ability to work independently
• Critical thinker and problem solver - We want candidates who always think of ways to improve a current process, both short term and long term

Jobcode: Reference SBJ-g6k8wn-18-220-187-178-42 in your application.