Full Time Job

Engineering Manager, Observability - Troubleshooting


Los Gatos, CA 03-18-2024
  • Paid
  • Full Time
Job Description
Netflix is the world's leading streaming entertainment service with 250 million paid memberships in over 190 countries, enjoying TV series, documentaries, feature films, and mobile games across a wide variety of genres and languages. This scale and experience requires a large engineering organization that collectively works together to give customers the end product they love to use.

Productivity Engineering is the organization tasked with making Netflix engineers more effective by building and supporting the infrastructure to create, build, test, deploy, run and Observe the Netflix stack. As Netflix grows, so does the complexity behind our engineering systems. Our challenge is deceivingly simple: keep the developer experience amazing even as complexity increases. Our work impacts virtually every engineer at Netflix and enables other platform teams to innovate faster. We are looking for a talented engineering leader to join our team.

In this role, you will
• Drive the team's strategy and vision towards a connected and opinionated Observability Exploration and Troubleshooting experience that leads to better and faster operational insights.
• Lead, empower, challenge, and coach a team of exceptional engineers to grow their impact as individual technical leaders by providing them with context and continuous feedback
• Effectively prioritize and manage our engineering roadmaps in alignment with our product roadmap
• Collaborate closely within the broader Productivity Engineering organization, delivering cohesive solutions

Where you'll focus
• Delighting Netflix engineers with amazing user experiences and customer service
• Work to reduce toil through connected experiences that spans metrics, logs, traces, events, heap dumps and other operational datasets
• Take more opinions on users behalf to help engineers manage complexity in extracting insights
• Provide polished building blocks that are great out of the box but promote extending when needed

What sets you apart
• Experience building and leading high-performing teams
• Proactive at giving and receiving feedback with a growth mindset. You initiate the hard conversations.
• Experience working closely with central development platform and tooling team
• Experience building self service experiences with strong UI/UX components
• Exceptional written and verbal communication skills; adept at active listening
• Thoughtful exercising of strong judgment in ambiguous situations

Does this sound interesting but intimidating? Please don't self-select out; let's figure it out together. We'd love to talk to you!

About Netflix
Our culture is unique, and we tend to live by our values, allowing you to do your best work and grow. To learn more about Productivity Engineering, feel free to listen to this podcast.
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $190,000 - $920,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Want to know more about our team? You can learn about us:
- The Netflix culture
- Productivity Engineering Podcast
- Edgar: Solving Mysteries Faster with Observability | by Netflix Technology Blog
- Lumen: Custom, Self-Service Dashboarding For Netflix | by Netflix Technology Blog
- Netflix FlameScope

Jobcode: Reference SBJ-gm0eym-44-210-83-132-42 in your application.

Salary Details
Salary Range: $190,000 to $920,000 Per Year ($ USD)