Systems Engineer - NBC4/T44

Job Description

Responsibilities

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Technology Geniuses … Download this!!

NBC4 and Telemundo 44, our state-of-the-art production facilities in Washington, DC, are in need of smart Systems Engineers to help integrate, run and maintain new cutting edge IP based technology . We're currently upgrading our facilities and technology with world-class systems and equipment so this is a great time to get in on the ground floor of our new technical stack. Come join our family and help us out!

The ideal candidate is a good problem-solver, has a desire for continued growth and understands our exciting 24/7 business.
Overview:

The Washington DC Technology & Operations department provides Technical Support, Engineering, Media Operations, Production, Studios and Facilities services for internal clients for the local portfolio of NBCU Owned Television Station businesses including a duopoly consisting of the NBC and Telemundo News organizations. The Technology team has responsibility for partnering with our local & divisional teams to build, deploy and support the technical systems used at NBCU Owned Television Stations WRC and WZDC.

Reporting to the Manager of Technology, the Systems Engineer is a full-time position within the Technology & Operations Department that will be primarily responsible for helping gather requirements, planning, designing and implementing systems within our mission critical, multi-tenant broadcast and enterprise IT environment. The role requires that you possess the necessary self-discipline to take ownership and responsibility for delivering technical solutions considering both business and technical needs of all customers with the goal of providing a quality product that meets the user needs. You will be part of a talented team of Systems Engineers that demonstrate superb technical competency, delivering internal customer-oriented solutions, mission critical infrastructure, and ensuring the highest levels of availability and performance. The role will suit individuals who are excited by the opportunity to work with leading edge technologies in the design, implementation and transition to IP based and highly virtualized broadcast environments.

Job Responsibilities:
• ''A Hands on'' accomplished systems engineer dedicated to help our business win by supporting mission critical broadcast and IT systems, projects and new initiatives
• Develop strong working relationships with department leaders and their teams including Production Operations, Engineering, IT, Creative Services, Sales, Traffic and News Operations groups to manage systems, documentation, follow best practices and implement new technologies & deliver projects on time & within budget
• Work with internal / external Technical Support teams to ensure timely resolution of customer requests and issues.
• Provide troubleshooting & support for systems, infrastructure and applications, including root cause analysis
• Evaluate and optimize workflows related to all broadcast systems including linear and IP fabric for video infrastructures, virtualized Windows & Linux environments, encode / decode platforms, newsgathering tools, NLE, Media Asset Management systems, distribution / transmission systems and other workflow tools
• Evaluate, test and install upgrades to all platform operating systems, applications, and hardware
• Risk Management: Assess all issues, adds, changes to mitigate potential system impact
• Ongoing assessment of workflows, identifying manual processes that can be streamlined or improved upon with new hardware, software or automation
• Participate in the testing of new technology
• Install, commission and configure new technology
• Develop and maintain system documentation for operational and troubleshooting purposes.
• Work with operations teams to ensure SOP's & documentation are written and up to date
• Produce work that is consistently professional, reliable and detail oriented.
• Other duties as deemed necessary

Qualifications

Basic Qualifications:
• Bachelor's degree in Computer Science, Broadcast IT, Systems Engineering or equivalent work experience
• 5+ years of experience in similar role with an ISP, media company, systems integrator or other relevant industry.

Eligibility Requirement:
• Willingness to travel and work outside standard hours, and on weekends with short notice
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older
• Ability to lift and carry 50+ pounds of gear
• Must be willing to work in Washington, DC.
Desired Qualifications:
• Experience in supporting large scale systems to support business needs
• Experience supporting a major market or network News operation
• Proficient with IT routers, switches, firewalls, and port management applications
• Proficient in A/V file transcoding, data archiving processes and video compression technologies & standards
• Hands on experience with support of non-linear edit systems – specifically, Adobe Premier
• Demonstrated knowledge of media over managed IP networks and protocols.
• Knowledge and experience with hardware virtualization
• Knowledge of media workflow tools and production systems such as Vantage, Dalet, Ross Overdrive or similar
• Knowledge of distribution systems including RF, streaming and satellite
• Knowledge of newsgathering and communications systems
• Strong ability to read and generate system documentation (Visio, ACAD)
• Positive work ethic, ability to work well in groups to execute projects on time and on budget while meeting customer expectations
• Ability to communicate and interact effectively with diverse audiences across different departments, ranging from non-technical clients to technical professionals and operations staff
• Ability to process large amounts of information, analyze this information and make sound decisions, sometimes under intense deadline pressure
• Knowledge of standard engineering processes such as change control and agile development concepts.
• Keen to learn and develop new skills

• Ability to work on own initiative
• Excellent organization, collaboration and communication

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Jobcode: Reference SBJ-rovqe3-3-145-216-39-42 in your application.