Systems Engineer

Job Description

Responsibilities

The Hartford Technology department provides Technical Support, Engineering, Media Operations, Production, Studios and Facilities services for internal clients for the local portfolio of NBCU Owned Television Station businesses including a duopoly consisting of the NBC and Telemundo multiplatform channels. The Technology team has responsibility for partnering with our local & division teams to build, deploy and support the technical systems used at NBCU Owned Television Stations WVIT, WRMD and WDMR (Springfield, MA). Work assignments could also extend beyond these locations and require occasional travel.

Reporting to the Director of Technology and Engineering, the Systems Engineer will be expected to work weekday evenings to support the Technology & Operations Department. The role will be primarily responsible for helping gather requirements, planning, designing, and implementing systems within our mission-critical broadcast and enterprise IT environment. The role requires that you possess the necessary self-discipline to take ownership and responsibility for delivering technical solutions considering both business and technical needs of all customers with the goal of providing a quality product that meets the user needs. You will be part of a talented IT organization that demonstrate superb technical competency, delivering internal customer-oriented solutions, mission critical infrastructure, and ensuring the highest levels of availability and performance. The role will suit individuals who are excited by the opportunity to work with leading edge technologies in the design, implementation and transition to IP based and highly virtualized broadcast environments.

Job Responsibilities:

''A Hands on'' accomplished systems engineer dedicated to help our business win by supporting mission critical Infrastructure & IT systems, projects, and new initiatives.

Develop strong working relationships with department leaders and their teams including Production Operations, Engineering, IT, Creative Services, Sales, Traffic and News and Field Operations groups to manage systems, documentation, develop best practices and implement new technologies & deliver projects on time & within budget.

Work with internal / external Technical Support teams to ensure timely resolution of customer requests and issues.

Provide troubleshooting & support for systems, infrastructure, and applications, including root cause analysis.

Evaluate and optimize workflows related to all systems including IP fabric for video infrastructures, virtualized Windows environments, encode/decode platforms, newsgathering tools, NLE, Media Asset Management systems, file-based systems and other workflow tools.

Evaluate, test, and install upgrades to all platform operating systems, applications, and hardware.

Risk Management: Assess all issues, adds, changes to mitigate potential system impact.
Ongoing assessment of workflows, identifying manual processes that can be streamlined or improved upon with new hardware, software, or automation.

Participate in the testing of new technology.

Evaluate, commission, and configure new technology.

Develop and maintain system documentation for operational and troubleshooting purposes.

Work with operations teams to ensure SOP's & documentation are written and up to date.

Produce work that is consistently professional, reliable and detail oriented.
Other duties as deemed necessary.

Qualifications

Basic Qualifications:

Bachelor's degree in Computer Science, Engineering or equivalent experience

2+ years experience in a similar role with an ISP, media company, systems integrator, or other relevant industry.

Desired Qualifications:

Experience in supporting large scale systems to support business needs

Experience supporting a major market or network News operation

Proficient with IT routers, switches, firewalls, and port management applications

Proficient in A/V file transcoding, data archiving processes and video compression technologies & standards

Hands on experience with support of non-linear edit systems such as the Adobe Creative Cloud Suite

Demonstrated knowledge of media over managed IP networks and protocols.

Knowledge and experience with hardware virtualization

Knowledge of media workflow tools and production systems such as Vantage, Dalet, Ross Overdrive or similar

Knowledge of distribution systems

Knowledge of newsgathering and communications systems

Strong ability to read and generate system documentation (Visio, ACAD)

Positive work ethic, ability to work well in groups to execute projects on time and on budget while meeting customer expectations

Ability to communicate and interact effectively with diverse audiences across different departments, ranging from non-technical clients to technical professionals and operations staff

Must be able to process large amounts of information, analyze this information and make sound decisions, sometimes under intense deadline pressure

Knowledge of standard engineering processes such as change control and agile development concepts.

Must be keen to learn and develop new skills

Ability to work on own initiative

Excellent organization, collaboration, and communication skills

Knowledge and experience with setup, testing and documentation of proof-of-concept systems

Must possess strong multitasking skills and the ability to prioritize tasks

Eligibility Requirements

Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered

Must be willing to work in Hartford, CT

Willingness to travel and work outside standard hours, and on weekends with short notice

Must be able to work flexible hours including weekends, holidays, and overnights.

Must have the ability to work any of a 24 x 7 shift

Must have a valid driver's license

Must have unrestricted work authorization to work in the United States

Must be 18 years or older

Ability to lift and carry 50+ pounds of gear

Must be covered by Solutions, NBCU's Alternative Dispute Resolution Program

Additional Requirements

Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.

Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols in select work settings or where jurisdictionally mandated.

Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.

Jobcode: Reference SBJ-ro5474-18-188-252-23-42 in your application.