Senior Product UX Manager, Creative Products

Job Description

Responsibilities

ABOUT US

NBCUniversal is one of the world's leading media and entertainment companies. We develop, produce and market entertainment, news and information to a global market. NBCUniversal owns and operates a valuable portfolio of news and entertainment networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks.

Content Distribution Digital Products is responsible for driving consumption, monetization, and brand presence for NBCUniversal programming across o/o and distributor digital products - set top box, TVE, dMVPDs.

Ready to combine your creative spirit and product management skills? Come join NBCUniversal Content Distribution's Creative Products Team. We are a service design team on a mission to improve content search and discovery across the television and distribution ecosystem.

Who we are:

We are a lean methodologies product team that designs and builds what's next for the content distribution ecosystem. We work on major events, like the Olympics and the World Cup. We also go deep behind the scenes to create tool sets that ultimately make it easier for distributors to build better experiences and for consumers to find the content they love.
Our efforts focus on crafting scalable concepts that help define the future of television and digital experiences. We are designers, writers, artists, researchers, product managers, product developers, industry analysts and businesspeople. We are stoked to get up every morning and do what we do and we foster a collaborative, studio-centered environment where we all succeed together.

Responsibilities:
- Provide service design and guidance for distributor partners
- Develop and manage product requirements for an NBCU distributed app
- Manage content systems as needed to support live event production
- Assist in the development of UX guidelines for internal and external teams
- Support various products design and development projects
- Engage with cross-functional teams to evolve UX knowledge share
- Support marketing in UX governance and compliance
- Prepare documentation and presentations for internal and external merchandising
-
Own tactical roadmaps
- Assist in vendor relationship management

What you bring:
- A background in design thinking, design management and service design
- A passion for understanding user experience design across the media ecosystem
- Knowledge of search functionality, metadata, SEO optimization and metrics
- Knowledge of and experience using content management systems
- Desire to lead user research, ethnography, prototyping and field trials
- Excellent communications and presentation skills
- Excellent collaboration skills
- Proven ability to partner and collaborate across multiple teams

Qualifications

Basic Qualifications:
- Bachelor's Degree or equivalent work experience
- Minimum of 4 years of relevant experience, preferably within an entertainment company
- Strong attention to detail and organizational skills
- Strong written and verbal communication skills
- Ability to multi-task, adapt to, and initiate change in a fast pace environment
- Ability to plan, prioritize and manage delivery of projects per business requirements
- Demonstrated experience with presentation tools such as PowerPoint, Excel
- Demonstrated experience with UX tools such as Figma, Balsamiq, Sketch, Zepplin, JIRA
- Professional attitude with the ability to handle confidential information and materials

Eligibility Requirements
- Must be willing to work in Universal City, CA
- Must have unrestricted work authorization to work in the United States
- Must be 18 years or older
- Willingness to travel, work nights and on weekends with short notice
Additional Requirements
- Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
- Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols if Company determines your job position requires accessing an NBCUniversal worksite.
- Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired Characteristics:
- Self-starter with entrepreneurial spirit
- Excellent empathy and consumer first product thinking skills
- Excellent understanding of UX/UI/IxD principles
- Experience in user research and ethnography
- Ability to manage multiple cross-functional projects
- Ability to prioritize multiple projects based on a changing requirement

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.

Jobcode: Reference SBJ-g40qx1-216-73-216-180-42 in your application.