Program Manager, New Paid Customer, Global Streaming

Job Description

Responsibilities

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal's commitment and how we are making an impact.

Job Description
Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands supported by media industry leaders Comcast, NBCUniversal, and Sky. When you join our team, you'll work across our dynamic portfolio, including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn't stop there. With unequaled scale, our teams make the most of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth, and consistently offer the best consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive.

This role reports to the Principal Program Manager, Growth.

Primary Focus

As a Program Manager, New Paid Customers, the role holder will be responsible for the delivery and management of programs and projects for the New Paid Customer roadmap as part of the Direct-to-Consumer Commerce Product team.

We are looking for a super-organized, results-oriented individual with proven record of delivery success in rapidly evolving environments.

Key Responsibilities :
• Manage the delivery of product features for key Commerce initiatives, working closely with product managers, designers, business stakeholders and technology teams
• Partner with other PMO and Delivery teams to ensure successful delivery
• Provide clear and consistent communication of program and project status for cross-functional teams, leadership, and stakeholders
• Proactively identify and manage risks, issues, and dependencies and develop plans to escalate and mitigate them
• Utilize enterprise project management tools such as JIRA, Confluence and other applications to manage the program and deliverables, while adhering to PMO processes, documentation standards, and best practices
• Support planning and roadmap activities to deliver key results based on established goals
• Champion the ways of working process through product roadmap to effectively deliver programs successfully

Qualifications
• Demonstrated effectiveness developing plans, prioritizing activities, and driving execution
• Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information
• Strong organizational skills with experience coordinating multiple work streams simultaneously, proactively, and independently
• Strong relationship building skills
• Proactive risk management
• Ability to problem-solve and think outside of the box

Desirable Skills & Attributes
• Proficiency working with Airtable
• Proficiency working with Atlassian / JIRA software tools
• Experience or familiarity with Figma

Essential Knowledge & Experience
• A minimum of 5 years of project/ program management experience
• Understanding of Product development lifecycle at scale
• Thorough understanding of Waterfall and Agile project methodologies

Desirable Knowledge & Experience
• An understanding of the streaming industry i.e., landscape, business models & trends

This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and other discounts and perks. Learn more about the benefits NBCUniversal offers by visiting the Careers website's Benefits page. Salary range: $130,000 - $165,000

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.

Jobcode: Reference SBJ-rzv6x7-3-144-253-161-42 in your application.