Operations Associate

Job Description

Responsibilities
Role

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal's commitment and how we are making an impact.

Universal Pictures Home Entertainment (UPHE) Digital Distribution oversees the transactional film and television businesses including PVOD, PEST, EST and VOD for Universal Pictures, Focus Features, Illumination, DreamWorks Animation and independent studios. The primary role of the Associate will be to support day-to-day operational workflows to ensure UPHE's Digital content is licensed and serviced while tracking asset availability and delivery to retailers on established timelines. Additionally, the Associate will support the Operations Manager in managing projects, onboarding new retailers, and supporting system development efforts with the goal of creating process efficiencies. This role will also work closely with Release Planning and Account Management teams on understanding release strategies to foster alignment in managing releases across operational teams.

Responsibilities
• Manage communication across multiple teams to monitor asset availability, facilitate licensing, and oversee delivery timelines through supply chain
• Coordinate closely with retailer operations to execute title release strategies
• Act as primary point of contact to mitigate operational issues
• Contribute to operational KPIs by tracking title release data
• Support Operations Manager with special projects, systems-driven and manual process improvements, retailer onboards, backfills, and gap solutions
• Assist in operational execution of marketing and retailer-specific initiatives

Qualifications/Requirements
Basic Qualifications
• Associates degree preferred
• Strong organizational and analytical skills
• Excellent interpersonal, writing, and communication skills
• Proficiency using Microsoft Office including Excel
• Ability to work under pressure

Eligibility Requirements
• Interested candidates must submit a resume/CV online to be considered.
• Must be willing to work in Universal City, CA.
• Must have unrestricted work authorization to work in the United States.
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired Characteristics
• A team-player who can successfully operate in a team-oriented setting and possesses exceptional interpersonal, communication, and critical thinking skills
• Detail-oriented self-starter who loves efficiency and is passionate about creating solutions
• Strong work ethic with the ability to prioritize tasks and manage workload across multiple projects
• Highly adaptable and excels in fast-paced environments

Jobcode: Reference SBJ-r1b3jv-18-118-30-253-42 in your application.