Engineer 1

Job Description

NBCUniversal is one of the world's leading media and entertainment companies.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description
Our Media Group portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you'll work across our dynamic portfolio including Peacock, powering streaming across more than 70 countries globally. And the evolution doesn't stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive.
An entry level engineer will join a team that will provide engineering and service support for Peacock, NBCUniversal's new, innovative streaming service and other Media Group Properties. This role will facilitate support efforts to ensure the maximum reliability for all Peacock operations, including live event production. Using knowledge and experience as a problem solver, they will bridge the gap between traditional broadcast engineering and Media Group Functions.

Primary Responsibilities
• Responsible for the configuration, maintenance, and issue resolution of all transmission, monitoring, and communication systems related to Peacock operations, including live event productions
• Ensure the engineering plans, maintenance, and other activities related to engineered systems result in a safe and reliable transmission operation. This is inclusive of transmission paths, switching stations, encoding and decoding, timing, routing, and scheduling systems
• Liaison with engineers, operators, and leadership to facilitate support of cross-disciplinary operations and engineered systems
• Interface with Telecommunications carriers and vendors to identify, escalate and resolve issues, commit maintenance windows, as well as improve on overall performance
• Integral to the development of standard operation procedures associated with technical operations to improve human/machine interface reliability. This includes, but is not limited to, audio/video and communications systems, the QC process for live events, outgoing transmission activity, and in-depth streaming monitoring
Qualifications
Minimum two (2) years' experience in systems engineering design, configuration, and maintenance
• Understanding of IP networking
• Experience with OTT Monitoring and tools like Witbe, TAG, TouchStream and more.
• Intermediate skills in IT and related hardware trouble shooting
• Understanding of Basic Streaming Video Workflows- HLS, DASH, and related
• Proficiency in MS Office, Visio (or similar)
• Ability to prepare and deliver written and oral communications of complex matters
Eligibility Requirements
• Must be able to work nights (Overnight), overtime, and on weekends with short notice
• Must be willing to work in Stamford, CT
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older

Desired Characteristics
• Familiarity with baseband video protocols (HD-SDI, 2110 and 2022-6/7), 4K/HDR a plus
• Excellent interpersonal skills, strong technical writing skills, and the ability to work under the pressures of a live television environment
• Proven track-record of issue resolution and troubleshooting technical systems
• Previous experience in data center operations, Master Control, Broadcast & Digital telecommunications, energy generation plant, or similar critical systems support roles
• Good project management skills
• Bachelor's degree in engineering, computer science, Broadcasting, mathematics or similar, or equivalent experience
• CCNA certification is a plus
• CompTIA certification is a plus

Jobcode: Reference SBJ-866nw6-216-73-216-0-42 in your application.