Director, Fraud / Loss & Incident Management

Job Description

Responsibilities

Job Description

Role Purpose:

The Director, Fraud/Loss & Incident Management is responsible for overseeing the fraud & loss prevention program, Incident management of potential phishing/fraud incidents from inception to closure and business continuity planning for the Global Controllership (GC) team. This involves designing the predictive analytics and required processes that will allow the fraud & loss prevention team to take a proactive approach to protect the organization from successful Cyber/Fraud attacks. The Director will be leading the communications between the various stakeholders, GC Incident Manager, and the senior leadership team on active incidents.

The successful candidate will be a fast, clear, and independent thinker who is naturally curious about end-to-end processes, is controls oriented, metrics and number savvy with an analytical mindset, has proven incident management experience and has the ability to thrive in a fast-paced, customer-centric and ever-changing environment.

Global Controllership – Fraud/Loss & Incident Management:

The Global Controllership – Fraud/Loss & Incident Management team is responsible for
• Fraud & Loss Prevention
• Incident Management
• Business Continuity planning, exercises, and documentation
Our geographical scope spans four main locations: Amsterdam, London, New York, and Los Angeles.

Responsibilities:
• Utilize advanced analytics and fraud detection tools to identify and mitigate sophisticated fraud schemes.
• Collaborate with process SME's, data analysts, and Cyber teams to enhance fraud detection algorithms and models.
• Develop and implement strategies to detect and prevent cyber/fraud across multiple teams, processes, and systems.
• Conduct regular reviews and assessments of fraud prevention processes, recommending and implementing improvements.
• Stay informed about the latest trends and techniques used by fraudsters, adjusting prevention measures accordingly.
• Provide training and support to other teams to enhance overall fraud awareness.
• Facilitate Report Outs to senior management on major Global Controllership incidents, including identifying operational process and controls gaps, and recommended process improvements.
• Design metrics to support management report on incident management and Fraud & Loss prevention.
• Act as a liaison between the business, Cyber, Legal, Treasury and the Global Controllership team for the resolution of short- and long-term mitigation for Fraud incidents.

Qualifications

Basic Requirements:
• Bachelor's Degree in an Accounting or Finance related field and/or equivalent work experience.
• 5+ years of Internal Audit or Fraud Investigation experience.
• In-depth understanding of financial fraud, cyber threats, adversary techniques, response procedures, threat detection, and cybersecurity frameworks such as NIST.
• Willing to work in a fast paced, high demand role that will require nonstandard working hours.
• Well organized and able to manage multiple workstreams and escalation paths.
• Exceptional written and verbal communication skills.
• Experience in applying security concepts to financial processes.
• Knowledgeable in fintech advancements.
• Incident management process development and/or incident management experience.
• Ability to lead and communicate efficiently within a team environment.

Desired Characteristics:
• Self-starter, able to consistently deliver without requiring significant oversight and direction.
• Provan political acumen, able to tailor style and approach to influence teams and individuals to gain the commitment and performance required to deliver on our strategic goals.
• Pro-active approach to delivery, identifying and neutralizing threats to success; positive approach to addressing conflict.
• Previous experience working with remote teams, international experience a considerable plus. Certified Fraud Examiner certification.
• Lean Six Sigma certification (e.g. green belt, black belt, master black belt or other).

This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $125,000 - $170,000 (bonus and long-term incentive eligible).

Jobcode: Reference SBJ-gxp6bj-216-73-216-174-42 in your application.