Senior Crew Chief

Job Description

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues – New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
We are seeking a Senior Crew Chief who is both an enterprise-caliber asset manager and a hands-on professional. This role requires advanced troubleshooting across mechanical, avionics, satcom, telephony, IT-integrated aircraft systems, and engines, along with the leadership to orchestrate timely and efficient solutions. The Senior Crew Chief thrives in a n environment where adaptability, discretion, and technical mastery are essential . The Senior Crew Chief will own the reliability of assigned aircraft while also building trusted vendor partnerships and mentoring others.
What will you do?
• Lead the oversight of the MSG aircraft as assigned, ensuring full maintenance readiness, reliability, and compliance.
• Orchestrate timely, efficient, and effective resolutions to technical issues-coordinating vendors, technicians, and resources while stepping in personally to perform maintenance work when required.
• Apply advanced troubleshooting expertise across mechanical, avionics, satcom, telephony, IT infrastructure, powerplants, and integrated systems.
• Build and maintain strong relationships with OEMs, MROs, IT/telecom providers, and suppliers to secure priority service and deliver enterprise value.
• Supervise, coach, and develop technicians and contractors, fostering a culture of accountability, teamwork, and continuous learning.
• Partner with the Director of Maintenance on budgeting, vendor governance, and long-range asset planning.
• Oversee acquisition and contracting for parts and services, negotiating effectively while upholding uncompromising standards of quality and safety.
• Contribute to safety culture and continuous improvement by leading after-action reviews and embedding lessons learned across the team.
• Actively participate in professional and leadership development, positioning yourself for future growth within MSG Aviation and the broader enterprise.
What do you need to s/ucceed?
• FAA Airframe & Powerplant certificate required.
• Bachelor's degree in aviation, engineering, or related field strongly preferred.
• Minimum 5 years of executive aircraft maintenance experience, including major inspections; 3+ years in a leadership role preferred.
• Advanced technical expertise in avionics, satcom, telephony, and IT-integrated aircraft systems.
• Experience with Gulfstream G550–G650 fleet strongly preferred.
• Demonstrated ability to balance hands-on troubleshooting with orchestration of vendors, crews, and resources.
• Strong vendor management skills-able to negotiate effectively, secure responsive support, and build trusted, long-term partnerships.
• Strong interpersonal, communication, and influence skills; capable of leading with composure and building trust across diverse stakeholders.
• High integrity, discretion, and adaptability consistent with UHNW aviation.
• A growth mindset, with the drive to expand beyond technical mastery into enterprise-level asset management and leadership.
S pecial Requirements:
• Onsite presence at Long Island base, with flexibility for evening, weekend, or short-notice operational needs.
• Must hold valid driver's license and meet airport security clearance requirements.
• Occasional domestic and international travel.
• The cadence of this role is defined by readiness, reliability, and resilience. Success requires adaptability to mission requirements and the ability to deliver consistently dependable outcomes under dynamic conditions.
• Relocation to Long Island, Queens, or Brooklyn is required.
S upervision :
• Crew chiefs, A ircraft technicians, & C ontract labor
Pay Range
$210,000 - $230,000 USD

Jobcode: Reference SBJ-128j0m-216-73-216-0-42 in your application.