Full Time Job

VP, Head Of Abuse Prevention

Live Nation

Remote / Virtual 05-13-2024
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  • Paid
  • Full Time
  • Executive (10+ years) Experience
Job Description


A Live Nation Entertainment, our goal is to maintain the trust and confidence of our fans, artists, employees and partners. Combined with maintaining the highest level of data security, our handling of information is designed to put the individual in control, ensuring that we handle their information in a way that best serves them and maintaining the highest level of security. Corporate Information Security and Privacy (ISP) identifies and reduces data protection risk, arming the business with industry-leading subject matter expertise as it builds the future of live.


Reporting to the Chief Information Security and Privacy Officer, you will lead the Global Abuse Prevention team, joining as a senior leader in Corporate ISP. Live Nation Entertainment's abuse prevention program aims to protect fan, client, and business interests from bad actors or those who deploy abusive digital behaviors designed to circumvent our controls that protect fair access to tickets.

• Reporting directly to the Chief Information Security & Privacy Officer, be the ultimate accountable thought leader of a multi-disciplinary team of product, technology and data scientist abuse prevention specialists accountable for ensuring:
• Full coverage, visibility, and controls over access to online ticketing
• Improved defenses with account intelligence at the edge
• Clear policies and guidelines that include deterrents in the form of financial and/or criminal consequences
• Responsible for spearheading Live Nation Entertainment's abuse prevention strategy, including the arms race against bot activity and other abusive online behaviors.
• Separate to the Fraud team, that also reports to the Chief Information Security & Privacy Officer, the team lead by this role of VP Abuse Prevention is specifically designed to focus on preventing and deterring online behaviors that attempt to disrupt consumer access to tickets to live events.

• Be a thought leader in modern abuse prevention strategies and tactics with a minimum of 10+ years' experience in the abuse prevention space.
• Have minimum 10+ years previous experience in heavily regulated industries such as Finance, Military or Government agencies preferred
• Minimum 7+ years' experience in managing large multi disciplinary teams.
• 3+ years of previous experience in managing bot detection and incident response.
• Have a proven track record in policy creation, guidelines, data collection and process implementation.
• Be comfortable and experienced in advocating and explaining abuse prevention to both internal executives and external stakeholders such as clients, law enforcement and government officials.
• Work globally across time zones and cultures.

Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
• WEALTH: 401(k) program with company match, Stock Program
• FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

Live Nation's policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation's health and safety protocols and policies as they change from time to time.

Jobcode: Reference SBJ-g6ym1j-34-239-170-244-42 in your application.

Company Profile
Live Nation

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.