Venue Operations Coordinator

Job Description

THE JOB

Live Oak Bank Pavilion and Greenfield Lake Amphitheater are seeking a highly motivated and proactive Operation Coordinator to join the venue team in Wilmington, NC. This position will be hands-on experience in an exciting, fast-pace, friendly and inspired setting. This is not a remote position.

WHAT THIS ROLE WILL DO
• Works directly with the Ops Supervisor to perform day of show duties.
• Work with tour or agency to coordinate VIP Experiences that may include email coordination, ordering tents/tables/chairs, staffing, and on-site assistance to ensure everything is running smoothly.
• Keep all wayfinding signage up-to-date, order as needed.
• Identify and evaluate potential vendors, leveraging market insights to secure favorable pricing and terms.
• Ordering supplies, ensure proper coding, and staying within the operations budget.
• Perform opening/running/closing duties according to Live Nation policy.
• Maintain line of sight/atmosphere control by circulating through work area and reporting any issues encountered.
• Keep current on all Standard Operating Procedures and be able to effectively communicate them to team members.
• Communicate to Manager on Duty any issues that guests or team members may have.

WHAT THIS PERSON WILL BRING

Required:
• Working knowledge of high-volume amphitheater operations
• Skills in guest relations/staff relations
• Prioritization of duties and effective communication skills
• Ability to handle multiple tasks/issues at one time effectively, with an upbeat attitude
• Read guests to anticipate their needs
• Turn potentially negative situations into positive ones
• Maintain organized key cabinet and operations tools/supplies
• Communicate well with team members and managers and foster an atmosphere of unity and camaraderie
• High School Diploma required

Preferred:
• Experience in a live music environment
• College diploma in related field

Physical Demands/Working Environment:
• Working environment is fast paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 40 lbs. using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-g350p4-18-97-14-85-42 in your application.