Full Time Job

Technical IT Project Manager

Live Nation

West Hollywood, CA 09-23-2021
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  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description
LNE IT: Technical IT Project Manager

Job Summary:

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

The Role:

Reporting to the Head of PMO, the IT Technical Project Manager will lead multiple IT transformation projects at Live Nation. They will be responsible for the full project lifecycle, from inception, implementation through to training and support. This role requires the ability to comprehend technical concepts and to communicate and train non-technical employees.

They will manage complex projects within Live Nation's IT department and across our corporate teams. They will intake and scope assigned projects and programs and offer solutions that fit into the overall IT strategic roadmap. You will develop relationships with your executive sponsors and take an active role in communicating and mitigating risks. You will be in the forefront of any project issues and mediate proactively rather than reactive.

Responsibilities:
• Consistently and successfully deliver on assigned projects
• Owning multiple technical projects, partnering with key stakeholders and vendors to attain accurate business goals and objectives
• Responsible for definition, planning, execution and closure of large cross-functional projects in a fast-paced environment across multiple teams.
• Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints.
• Model confidence and perseverance in the face of change and ambiguity and provide support to help others adapt to change
• Evaluate and manage scope changes, determine the impact to target delivery dates and assess and present options for phased delivery.
• Report on project status clearly, consistently and reliably to executive leadership and team members.
• Ensure frequent updates between US-based teams and the International IT team.
• Providing clear visibility on projects and tracking against project timelines through detailed IT work plans, schedules; project estimates, resource plans and status reports
• Communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional teams.
• Maintain project documentation in an appropriate project repository for easy access by stakeholders.
• Ownership of cross-team meetings - scheduling, setting agendas, and meeting preparation.
• Empower teams so they can complete their activities in a timely manner and with quality.
• Ensure that change management processes are followed.
• Help define process improvements and feedback for initiatives that need creative project management strategies required for timely execution.

Qualifications:
• Minimum 5-7 years of project management experience supporting large scale enterprises
• Minimum 5+ years of experience in Information Technology / Engineering / Networking.
• Has an advanced knowledge of program management methodologies; core knowledge of Lean Best Practices and SDLC required
• Business analysis skills
• Process Mapping
• Understanding of Cloud technologies; AWS, Azure, OCI
• Demonstrated leadership and experience with large-scale, complex, cross discipline technology projects, including scope definition, schedule development and management, communications and stakeholder engagement activities
• Demonstrated success in planning and launching new initiatives
• Experience with Agile (Scrum/Kanban) frameworks required
• Exceptionally strong written and oral communication skills and ability to work with all levels of the organization
• Executive reporting experience required; able to provide clear and concise verbal and written project status updates at the Senior Leadership Team (C-level) via multiple approaches with limited to no supervisory review
• Able to resolve conflicts and negotiate agreements; able to propose innovative solutions while balancing impacts to scope, schedule and cost
• Proven experience with risk management; can confidently convey risks, issues and blockers and present alongside proposed mitigation or resolution plans
• Able to proactively identify and either eliminate or mitigate program/project dependencies during planning
• Experience with a Project Management online tool required
• Problem-solving mentality and always open to feedback
• Has a high level of self-initiative, is self-reliant, and is resourceful
• Is passionate and willing to learn; coachable
• Has excellent time-management and organizational skills.
• Has ability to handle multiple priorities in a fast-paced environment
• Is a team player who is flexible and is a quick-thinker who can adapt to changes easily
• COVID-19 vaccination will be required for this position subject to legally valid exemptions

Ideal Personal Characteristics:
• Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
• The successful candidate will be self-directed with strong organizational skills and a successful track record of coordinating between multiple project stakeholders, program/project managers, and software development teams.
• Ability to communicate effectively with both technical and non-technical individuals. Innate capability to create order out of chaos.
• Excellent verbal and written communication skills along with interpersonal and influencing skills (at all levels internally, externally and cross-functionally):
• Establishes and develops relationships and partnerships with internal and external team members
• Strong problem solving and critical thinking skills

Jobcode: Reference SBJ-gm10xx-3-80-3-192-42 in your application.

Company Profile
Live Nation

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.