Server- Punch Line Philly

Job Description

WHAT THIS ROLE WILL DO
• Greet all guests at table
• Inform guests of daily specials and make recommendations
• Suggestively sell menu items, beverages, desserts, etc.
• Anticipate and respond to guest needs
• Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
• Organize and prioritize service per appropriate service sequence
• Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal
• Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
• Deliver food and beverages to table
• Perform opening/running/closing duties according to company policy
• Maintain line of sight/atmosphere control by circulating through work area throughout shift
• Have the ability to memorize menus and daily specials
• Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished
• Clean spills on tables or around work area
• Maintain HOB safety and sanitation standards
• Prepare guest checks (on micros terminal) and check for accuracy
• Receive payment and process cash, credit card or traveler's check transactions
• Have knowledge of all music, promotional or special events in the house
• Assist other servers or other employees as needed
• Required to occasionally work Special Events that are scheduled throughout the venue

WHAT THIS PERSON WILL BRING

Required:
• (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
• 2-5 years high volume experience in restaurant operations
• Working knowledge of high-volume restaurant operations and safe, responsible alcohol service
• Standard food preparation/presentation
• Skill in guest relations
• Wine & Liquor knowledge
• Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
• High School Diploma

Physical Demands/Working Environment:
• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Jobcode: Reference SBJ-z333p7-216-73-216-159-42 in your application.