Senior Systems Engineer

Job Description

Senior Systems Engineer (Managed linux OS)

JOB DESCRIPTION – Senior Systems Engineer (Managed Linux OS – Contract)

Location: US Flexible

Division: Platform Engineering

Line Manager: Senior Manager, Technical Operations

Contract Terms: Full-time/Contract (6months)

THE TEAM

This position will be part of Ticketmaster's Managed OS team, composed of both Linux and Windows teams. The Managed Linux OS team is responsible for the company's internal infrastructure to support Linux servers and Linux based applications.

THE JOB

Ticketmaster is seeking a talented Sr. Systems Engineer responsible for operating, maintaining, and improving the services offered by the Managed Linux OS team particularly on the setup and configuration of Canonical Ubuntu for provisioning of bare-metal server and creation of images for VM guest systems respectively. Write tools to automate routine and complex tasks and troubleshoot application and infrastructure issues. This role will be expected to be a subject matter expert on core Linux technologies and help drive efforts to improve automation and tooling. This role is not directly responsible for the applications running on servers owned by other teams, but rather for the general Linux platform supporting those.

This is an exciting time to come on board with Ticketmaster, as we look to the ''Return to Live''. We will be focusing on efforts towards modernization and operability, expanding capacity, and enhancing our public and private cloud platform in a number of ways.

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

RESPONSIBILITIES
• Provide expertise for Linux OS platform, including OS lifecycle management, configuration management, system hardening, patching strategy, inventory management, system configuration
• Implement provisioning and deployment automation / IaC solutions
• Identify & implement solutions to other needs for process automation
• Checking in code for infrastructure build, automation, & tests to version control repository (GitLab)
• Regularly work with Jira, GitLab, Prometheus, Grafana, Splunk
• Liaise with other teams (Networking, Data Center Ops, Security, Software Development, etc) as required
• Various other products in our tool set you will need to use regularly: git, GitLab, Ansible, Chef, Prometheus, Grafana, Jira, Confluence, Splunk, Kibana
• Working closely with direct line manager during discovery phase of projects and strategies lending expertise in the domain

REQUIREMENTS
• 5+ years of relevant experience
• Bachelor's Degree in Engineering, Technology or Related Field
• Good knowledge of Linux and TCP/IP networking fundamentals
• Ability to Automate Infrastructure operations through scripting and configuration management systems (Python, Terraform, GoLang preferred)
• Experience with troubleshooting server-side applications in Linux
• Experience managing large-scale Linux infrastructure across public cloud and private data centers
• Experience with software development life cycle (SDLC) and agile/iterative methodologies
• Experience with configuration and maintenance of common applications such as Apache, mod-perl, Nginx, MySQL, Memcached, DHCP, NFS, SSH, NTP
• Experience with coding in at least one of programming languages - Python, Perl, GoLang, Java
• Experience with Linux virtualization and containerization technologies such as Xen, KVM, Docker, LXC
• Experience with common Linux software packaging and distribution such as GNU Autotools, RPM, YUM, APT, CPAN, NPM
• Experience creating extremely consumable, yet complete, technical assets such as documentation and architecture diagram describing existing systems as well as new solutions

YOU (BEHAVIORAL SKILLS)
• A Linux subject matter expert
• Autonomous and proactive, consistent
• Passionate about technology and transformation
• Self-motivated activator, energetic and tenacious
• Comfortable with working in cross functional and multidisciplinary teams
• Skilled communicator
• Excited about taking on challenging technical problems and devising creative solutions

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-gp7n6e-3-143-254-11-42 in your application.