Senior Systems Administrator

Job Description

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

THE ROLE

The Senior Systems Administrator's primary responsibility will be to integrate companies into the Live Nation corporate email system as part of Live Nation's ongoing Merger and Acquisition (M&A) activities. This role will represent the IT Operations group in weekly project meetings and answer questions for key stakeholders of companies we are integrating.

The ideal candidate should be a self-starter that can work independently to manage project deliverables, complete tasks before due dates, and clearly communicate expectations to stakeholders in Live Nation and the acquired companies.

The Senior Systems Administrator isn't just a project lead but also a senior email administrator and Office 365 architect. They need to be able to perform discovery on source side email servers, set up required email system configurations, architecture, and routing. They will migrate users, mailboxes, distribution lists, and data to Live Nation's email system ensuring a smooth transition for the employees being migrated.

When not working on M&A projects, the Senior Systems administrator will assist the team with email/Office 365 related projects and work tickets assigned to the team's support queue.

If you thrive working in a fast-paced, energetic environment alongside a group of talented senior engineers managing the hottest tools and technologies, this role is for you!

WHAT THIS ROLE WILL DO
• Perform email migrations of newly acquired and joint venture companies into Live Nation's corporate email system
• Perform discovery and document source side email system configurations for companies being integrated
• Create user mailboxes, shared mailboxes, distribution lists calendars and related permissions in preparation for email migrations
• Duplicate allow lists, block lists and other security configurations in Office 365 and at the email gateway in preparation for email migrations
• Set up and utilize BitTitan, Quest Migration Manager or similar tools to migrate email data from the source email system to Live Nation's email system
• Implement email routing and DNS changes in Office 365 and at the email gateway to cut over email domains during email migrations
• Implement email routing changes in Office 365 and at the email gateway at the time of email system cutover
• Represent the IT Operations group as email system subject matter expert (SME) in M&A meetings
• Assist with post cutover email client support for newly integrated employee
• Work top tier email support tickets assigned to the IT Operations support queue
• Assist the IT Operations team with project deliverables related to Office 365/Exchange Online
• Stay current with industry best practices/trends and make recommendations to management

WHAT THIS PERSON WILL BRING
• Senior level experience performing email migrations
• Architect level expertise of Office 365, Exchange Online, Hybrid Exchange, Azure AD and AD Connect.
• Senior level experience scripting with PowerShell
• Expert in email standards
• Administration experience with Active Directory, OKTA and other authentication methods
• Experience automating email client configuration changes in bulk as part of email migrations
• Expert in DNS records such as MX, A, PTR, TXT, SPF, DMARC and DKIM
• Senior level experience with email routing
• Senior level administration experience with secure email gateway technologies for anti-spam, anti-malware, and anti-phish
• Strong communication skills a must
• Strong organization skills a must
• Experience with top tier email support
• Successful track record of working independently and delivering projects on time

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
• WEALTH: 401(k) program with company match, Stock Program
• FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.

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Jobcode: Reference SBJ-d9j10z-18-223-108-186-42 in your application.