Senior Quality Engineer

Job Description

Awesome Job: Senior Quality Engineer

Great Location: West Hollywood, CA

CULTURE

We're fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

THE TEAM

The eCommerce ticketing integration team architects solutions, sells, and manages global and national corporate sponsorship programs with the world's most recognizable brands. This exciting fast-paced team collaborates with facets of both the Ticketmaster and Live Nation business and engineering ecosystems, including ticketing, payments, membership rewards, and brand promotions. Members of the team are passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed.

THE JOB

We're looking for a Senior Quality Engineer to join Ticketmaster. You will own end to end testing of key Ticketmaster features. An excellent candidate will have a passion for quality and express creative thought-leadership in all aspects testing. You'll collaborate with multiple teams in our engineering organization to come up with testing strategies and plans, to ensure smooth delivery of new features and updates.

WHAT THIS ROLE WILL DO
• Lead testing automation and CI/CD efforts, and empower Engineering tship new features/fixes to deliver quality outcome
• Work closely with Engineering and Architecture to develop test tools, and to facilitate testability within our applications (Mobile and Web)
• Develop test plans, scenarios and test cases for functional, regression and system-level test activities against product and business requirements for our applications
• Establish and evolve effective quality processes, and apply/advocate for software development lifecycle best-practices and agile approaches
• Use data to define metrics that provide visibility into the quality of our services.
• Mentor your team members to teach them quality-related concepts, and to facilitate improvement and expansion of test coverage
• Participate in the development of the QA pipeline, test plans, and checklists to verify the functionality and performance of new features and apps
• Collaborate with Product and Engineering in an open and creative way to define test strategies, including manual and automation testing
• Identify and drive improvements in engineering methodologies to ensure industry-leading system quality and team efficiency
• Our job descriptions evolve with our business need and priorities.
• In addition to the description above, this role may include additional projects and team support as needed.

TECHNICAL SKILLS/COMPETENCIES
• 5+ years of experience in software test and quality engineering.
• 2+ years of working with agile processes (i.e., Scrum/Kanban models).
• Experience with back-end test automation frameworks (e.g. BDD, REST
• Assured, pytest, Karate, etc.)
• Experience with frontend test automation frameworks (e.g. Selenium
• Webdriver, Cypress, etc.)
• Proficient with version control software (e.g. GitHub) and issue/project
• tracking software (e.g. Jira)
• Experience with any OOP languages such as Java, Python, Ruby, C#, or
• similar.
• Experience with stored procedures and SQL queries in data testing.
• Experience with API, debugging, and proxying tools (e.g. Postman, curl,
• Chrome Dev Tools, Charles Proxy, Wireshark, etc.).
• Experience with Jenkins or similar build tools.
• Experience with qTest or similar test suite/case management tools.
• Experience with all types of testing including regression, performance stress, unit, API and integration testing.

TICKETMASTER VALUES

Rock Solid Reliability – Earn the trust of clients, co-workers and fans; Set clear expectations; Deliver high quality work on time and on task; Take the time to do things right

Winning Teamwork – Collaborate with others; Share information openly; Listen and take time to empathize and understand where others are coming from; Show recognition and appreciation for the contributions of others

Act with Integrity – Pride in the way we represent ourselves and the company to others; Act with good intentions; Have direct, honest conversations while creating a safe work environment for open dialogue; Represent information and data accurately and completely

Belonging – We are committed to building a culture in which all people can be their authentic selves, with an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case by case basis.

Jobcode: Reference SBJ-gkk4e4-3-129-247-196-42 in your application.