Full Time Job

Senior Product Manager - Client Marketing Products

Live Nation

West Hollywood, CA 7 days ago
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description

Location: North America. flexible. Travel domestic and internationally (<15%)

Division: Enterprise Products & Services

Line Manager: Sr. Director Enterprise Product - Marketing

Contract Terms: Full-Time


Ticketmaster's Client Marketing team leverages the largest database of live event fans in the world to deliver outstanding performance and return for clients through proprietary marketing products and services.

Our Client Marketing Product team at Ticketmaster is growing, and we are seeking a Product Manager. This is a great opportunity for someone looking for their next challenge in product. Working side-by-side with our talented engineers and other product managers, you'll help define the next generation of Ticketmaster's marketing products.

The role will help create a suite of products for live event marketers that drive incremental ticket sales for clients by improving the effectiveness and efficiency of their marketing. As Product Manager, you'll be responsible for the execution of critical projects, whilst contributing to the wider goals of the marketing product suite.

• Help manage the entire product suite life cycle – influencing product strategy and direction; defining and prioritizing product requirements, features and functionality; contribute to product roadmaps as well as recommend product direction.
• Lead product discovery for critical projects to resolve some of our clients' biggest marketing challenges
• Specify market requirements for current and future products by conducting market research and analyzing site and feature performance
• Help manage feature development and product rollout including development of specs and acceptance criteria for user stories.
• Produce up to date and accurate feature documentation, both within the release cycle as well as in an ad-hoc capacity
• Partner with in-house teams including engineering, data services, marketing measurement, digital media and analytics to agree on strategy and product direction
• Develop and track metrics for success, ensuring the team is clear on their objectives every step of the way.
• Ship stable products and scale them with a focus on quality.
• Our job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional projects and team support as needed.

• 2+ years of B2B product management experience
• Experience in marketing data/analytics projects/business intelligence tools is a big plus
• Technical background is an advantage
• Influencer, collaborator and relationship builder.
• Comfortable and effective when leading presentations to stakeholders at all levels, including senior executives and large audiences.
• Ability to juggle and prioritize multiple projects simultaneously in a fast-paced environment.
• Self-driven and proactive; able to operate autonomously and efficiently in an entrepreneurial setting.
• Get it done attitude – must be able to solve problems with minimal guidance or unclear requirements. A mindset of being flexible and a desire to win as a team.
• Excellent organization and time management skills.
• Strong command of Excel and PowerPoint.

• You will be working with green field product development, taking an active part in perfecting product strategy, establishing North Star goals and validating product assumptions.
• You will be a key player in creating an actionable product strategy. You will work with Product Leadership on how to transform the overall vision and product strategy into roadmaps and key initiatives such that it delivers value as part of the Peakon/Workday offering
• You will drive the execution and development of the strategy and roadmap as well as be part of building and scaling the product team. You will guide the product team through the product development lifecycle, establish the best approach, product metrics and own the overall deliveries.
• As with any growing product area, this role will span across product strategy, day-to-day product management responsibilities and include successful collaboration across the company from engineering to executive leadership


We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive


We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

#LI-VL1 #LI-Hybrid #LI-Remote

Jobcode: Reference SBJ-gq9wbm-44-192-114-32-42 in your application.

Company Profile
Live Nation

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.