Security Manager- Allianz Amphitheater

Job Description

WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on !
THE JOB
US Concerts is seeking a dedicated and experienced Manager – Venue Security to oversee all security operations to ensure safety and security of guests, employees, artists, and property, while maintaining a customer-focused approach. This role requires excellent people skills, a proactive mindset, and a thorough understanding and adherence to security protocols and licensing requirements as set forth by Live Nation and the State of Virginia.
WHAT THIS ROLE WILL DO
• Policy Compliance: Collaborate with the General Manager and Operations Manager to ensure adherence to all security policies, procedures, and applicable local, state, and federal laws.
• Access Control: Monitor and authorize the entrance and departure of employees, visitors, and other individuals to prevent theft and maintain venue security.
• Venue Surveillance: Regularly patrol all areas of the venue to observe , report, and address any irregularities or potential security concerns.
• Incident Management: Investigate and resolve security-related complaints, interacting positively with guests to ensure satisfactory outcomes.
• Reporting: Document daily activities and incidents, including equipment or property damage, theft, unauthorized persons, or unusual occurrences.
• Staff Management: Recruit, train, supervise, and discipline security personnel to ensure efficient department operations.
• Budget & Cost Control: Manage security-related expenses by adhering to the department budget, optimizing resources, and ensuring staffing levels align with operational needs while controlling overtime and unnecessary costs.
• T eam Collaboration: Conduct regular meetings to communicate pertinent information and provide guidance to staff
• Policy Development: Continuously evaluate and recommend improvements to security policies and procedures.
• Sustainability Participation: Engage in the venue's sustainability initiatives, such as waste prevention and recycling efforts, and educate guests about these programs.
• Event Support: Assist in post-event activities, including the collection of recyclables and proper storage of event equipment.
WHAT THIS PERSON WILL BRING
Required:
• At least 2 years of experience in a security management role
• In Virginia, security personnel are required to obtain registration from the Department of Criminal Justice Services (DCJS) in the unarmed security officer category
• Working knowledge of security and safety operations and enforcement procedures in a n event setting
• Ability to exercise composure and de-escalate stressful situations
• Strong strategic thinking and creative problem-solving abilities
• Excellent verbal, written, and interpersonal communication skills
• High level of judgment, tact, and diplomacy
• Ability to work collaboratively and execute programs effectively
Preferred:
• Experience performing security management in live events, concerts, or music festivals
• Experience managing teams of 40 or more persons
Physical Demands/Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this job, the employee is regularly required to sit or stand for prolonged periods of time, walk various distances on both paved and uneven terrain; climb and descend stairs; use hands and fingers; reach , pull, push, and twist with hands and arms; bend, twist, crouch, or kneel; and talk or hear. The employee may be needed to lift and/or move up to 50 pounds with proper lifting techniques . Specific vision abilities required by this job include close vision , far vision, and color vision. While performing the duties of this job, the employee may regularly be exposed to wet and/or humid conditions, cold weather , wind, dust or dirt, and extreme heat. The noise level in the work environment is usually moderate to loud. Employees may be exposed to flashing or strobing lights while on site.

Jobcode: Reference SBJ-6kqok0-216-73-216-52-42 in your application.