Security Crew Member - The Pavilion At Toyota Music Factory

Job Description

THE ROLE
The Pavilion at Toyota Music Factory is seeking Security Crew Members for our 2026 concert season. This role is essential to creating a safe, secure, and enjoyable environment for guests, artists, and staff. Ideal candidates thrive in high-energy environments, enjoy live entertainment, and are passionate about hospitality and fan satisfaction.
WHAT THIS ROLE WILL DO
• Maintain a visible presence throughout the venue to ensure the safety, security, and comfort of guests and staff.
• Monitor and control access points, authorizing the entry and exit of guests, employees, and authorized personnel.
• Patrol venue grounds to prevent and identify safety concerns, unauthorized access, or suspicious activity.
• Screen individuals and belongings using detection equipment to prevent prohibited items from entering restricted areas.
• Respond proactively and professionally to potential issues, de-escalating situations when necessary.
• Document daily activities and incidents, including safety concerns, property damage, or unusual occurrences.
• Protect venue property and assist in maintaining an orderly, welcoming environment.
• Support the venue's CARE sustainability initiatives by participating in recycling, waste reduction, and guest education efforts.
• Collaborate with team members during post-event venue close, including collecting recyclables, restoring guest areas, and properly storing event equipment.
WHAT THIS PERSON WILL BRING
• Level 2 Security License required (must be obtained within 30 days of hire if not already held)
• High school diploma or equivalent experience required
• Previous security or law enforcement experience preferred.
• Knowledge of security operations, safety practices, and enforcement procedures in a public venue environment
• Ability to remain professional in appearance and conduct while making sound, independent decisions within established policies
• Strong verbal, written, and interpersonal communication skills
• Excellent judgment with tact and diplomacy in guest-facing situations
• Team-oriented mindset with the ability to collaborate effectively
• Physical ability to meet job demands, including constant walking, stair climbing, lifting and carrying 25 lbs+ and sitting or standing for extended periods.
EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-868yv9-216-73-216-96-42 in your application.