Full Time Job

Production Manager

Live Nation

Grand Rapids, MI 09-28-2021
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description

The Production Manager is responsible for all of the on-stage, backstage and other technical details of concerts and events. Includes advancing and obtaining presale technical information, including production needs, rider requirements, staging and capacity changes .

• Responsible for all production related elements in the venue and for over 200+ events/year
• Handle all advance planning and coordination with artist/tour production members of the following:
• technical elements of shows/events
• staffing needs
• merchandise sales planning
• food, beverage/hospitality requirements
• hotels
• parking needs, arranging with the City of Grand Rapids when necessary
• meet and greets
• gym passes, healthcare services (IV therapy, massage, etc)
• Handle all show settlement and show accounting duties including artist settlement, purchases, invoice submission, etc.
• Order and reconcile all show cash
• Create and maintain department labor schedules for shows/events and department maintenance (audio, lights, stage, etc.)
• Create and maintains daily, weekly and monthly show schedule
• Create and maintain daily band cost spreadsheet
• Attend weekly production meetings as set by the General Manager and be prepared to speak on technical needs of each event/show
• Must be able to lead large teams of people and communicate clearly needs of the day
• Manage day-of-event stage, sound, and lighting crews
• Must be able to directly line manage a production coordinator and a hospitality coordinator
• Ensure safety procedures are followed and maintained by all team members at all times
• Create and maintain inventory and maintenance log
• Plan for and record maintenance of audio, lighting, backline and video systems in addition to advising on repairs when needed
• Responsible for safe and consistent operation of all equipment
• Advise on design and purchase of site lighting systems (patio, restaurant, etc.)
• Handle interviewing, hiring and onboarding of production employees (audio, lighting, stage manager, stage hand, production assistant, runner)
• Organize and lead on site employee training and educational events
• Responsible for documenting and delivering disciplinary actions to production crew
• Maintain and continually improve department manuals and training materials for all production positions
• Operate within budgetary requirements and track the financial aspects of department, ensuring all procedures are cost effective
• Maintain regular communications with Venue General Manager, Venue Department Managers and Corporate Management
• Work closely with Director of Sales to ensure execution of Special Events including pre-event walk throughs and client calls
• Work closely with and share information about artist/tour requirements with Operations Manager
• Communicate with team members in positive and informative manner
• Provide operational feedback with Talent Buyer
• Maintain ''past show'' files
• Maintains relationships with local and national production vendors and keeps accurate vendor records


• Flexible Schedule (days/nights, late hours, weekends, and holidays)
• Minimum 3 years prior production management experience in an entertainment venue
• 3 years minimum Tour and Stage Production experience
• Strong people skills with an emphasis on competent and diplomatic communication with tour/production manager representatives
• Experience in stage lighting, pro audio systems and basic video systems
• Ability to handle multiple projects simultaneously
• Ability to make clear concise decisions, sometimes with limited information
• Computer literate in Windows applications
• Must possess superior interpersonal communication and organizational skills
• High School Diploma
• Tolerance of all cultures, music and art forms

• Some College or College Degree in related field
• Point of Sales knowledge
• Behavioral Based Interviewing Skills
• Cash handling experience
• Experience in a live music environment

Physical Demands/Working Environment:
• Must be able to work nights, weekends and holidays
• Working environment is fast-paced and often loud and stressful
• Position requires extended periods of prolonged standing, lifting, bending, reaching, and working on your feet
• Must be able to lift or move up to 75 lbs using proper lifting techniques
• Tolerance of loud noise level in working environment
• Able to wear a radio earpiece during the scheduled shift


We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.

Jobcode: Reference SBJ-d28w4y-3-236-232-99-42 in your application.

Company Profile
Live Nation

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.