Partnership Account Manager

Job Description

Company: Academy Music Group
Department: Partnerships
Location: Brixton, London
Reports to: Head of Partnerships / Partnerships Account Lead
Working Hours: Full time
Job Type: Permanent
Role Description
Academy Music Group (AMG) is the UK's leading owner and operator of nationwide live music venues, including London's iconic O2 Academy Brixton and O2 Shepherd's Bush Empire, alongside a portfolio of outstanding venues across the UK.
This role sits within the AMG Partnerships team and is responsible for the day-to-day management and operational delivery of brand partnerships across a diverse portfolio spanning multiple industry categories. The role ensures all contractual partner rights are delivered efficiently and effectively, in line with both venue and partner requirements. The focus is on executional excellence, driving commercial value through seamless activation and maintaining strong, long-term partner relationships.
Strong interpersonal and communication skills are essential. The role is accountable for maintaining high standards across execution, monitoring and reporting, ensuring contractual compliance and consistent quality across the venue estate. A proactive and solutions-focused mindset is critical to managing timelines, troubleshooting challenges and balancing multiple stakeholder requirements.
The individual will be comfortable engaging with stakeholders at all levels from established brands and agencies, confidently presenting delivery updates and campaign performance where required. A strong understanding of live entertainment environments and partnership delivery will support effective execution across the AMG estate.
This is a delivery-focused account management role suited to someone who thrives in a fast-paced, operational environment and is passionate about bringing partnerships to life in a way that enhances the fan experience.
Who you are

Competencies / Skills / Knowledge / Experience
• Proven experience in account management or partnership management, ideally from a rights holder perspective
• Experience working in the music, entertainment, venue or sport partnership industry is desirable
• Exceptional organisational skills with strong attention to detail
• Proactive, resourceful and resilient with a positive, solutions-focused mindset
• Confident presenter, comfortable addressing stakeholders at all levels
• Strong troubleshooting and problem-solving skills in high-pressure environments
• Excellent verbal and written communication skills
• Ability to manage multiple projects and deadlines simultaneously
Behaviours
The following attributes determine how the role will be carried out and are required to be a success
• Delivery-focused: Takes pride in flawless execution, ensuring every activation and contractual right is delivered accurately, on time and to a high standard.
• Commercially aware: Understands the value of partnerships and approaches delivery with a mindset focused on protecting revenue, enhancing partner value and supporting long-term retention.
• Collaborative: Works openly and effectively across venues, internal teams and external partners, building trusted relationships in a fast-paced environment.
• Accountable: Takes ownership of projects and outcomes, follows through on commitments and maintains high standards of organisation and professionalism.
• Solutions-oriented: Remains calm under pressure, proactively identifies challenges and acts decisively to resolve issues, particularly in live event settings.
• Detail-driven: Maintains strong attention to detail across briefs, reporting and contractual delivery, ensuring consistency and compliance across the venue estate.
• Adaptable: Thrives in a dynamic live entertainment environment, responding positively to changing priorities and operational demands.
What the role includes
Account Management
• Act as the day-to-day contact for assigned brand partners
• Build and maintain strong working relationships with partner stakeholders and agencies
• Ensure a clear understanding of contractual rights and campaign objectives
• Support in maintaining long-term partner satisfaction and retention
Contractual Delivery & Compliance
• Oversee the accurate and timely delivery of all contracted rights
• Track deliverables across venues, ticketing, sales and experiential touchpoints
• Maintain detailed rights trackers and activation schedules
• Ensure all activity is compliant with brand guidelines and agreed approvals processes
Activation & Operational Coordination
• Lead the planning and execution of in-venue and cross-channel partner activations
• Develop clear internal briefs for venue, marketing and operational teams
• Coordinate timelines, asset delivery, production and installation requirements
• Manage logistics for partner events, competitions and promotional activity
• Troubleshoot issues quickly and effectively, particularly in live event environments
Cross-Functional Collaboration
• Work closely with venue, marketing, ticketing, digital, operations and finance teams
• Ensure partner activity is integrated seamlessly into the broader customer journey
• Communicate updates and requirements clearly across internal stakeholders
Reporting & Evaluation
• Compile post-campaign reports and performance summaries
• Gather insights and feedback from venues and partners
• Monitor delivery against KPIs and contractual commitments
• Present delivery updates and results to partners where required
Process & Standards
• Maintain high standards of organisation, documentation and communication
• Identify opportunities to improve internal processes and ways of working
• Contribute to consistent best practice across the Partnerships team
Commercial Support
• Support new partner onboarding where required
• Provide operational input into proposals and partnership renewals
• Assist with wider partnership initiatives across the AMG estate

The Company
Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.
AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
APPLICATION DEADLINE: Sunday 22nd March 2026. We reserve the right to close applications at any time so encourage early application where possible.
#AMG
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Jobcode: Reference SBJ-23n1w7-216-73-216-23-42 in your application.