Operations Supervisor, Vinyl Room

Job Description

• Maintain daily labor/timesheets
• Conduct semi-annual evaluations of Vinyl Staff. Propose raise recommendation to Assistant General Manager
• Hold departmental staff meetings to keep everyone informed of the departments problems/progress
• Oversee all schedules within Vinyl Rooms
• Conduct daily pre-shift in an upbeat and motivational manner
• Follow up/follow through of subordinates in reaching goals (continual coaching and counseling)
• Maintain appropriate staffing levels - hiring, terminations, maintain disciplinary documentation; and ensure complete/thorough training of all staff
• Follow the HOB Service Standards per Standard Operating Procedures
• Housekeeping - conduct walk through
• Maintain OSHA workplace
• Maintain operational supplies
• Maintain reservations
• Oversee parties/special events in the room
• Keep guest feedback log
• Cost control on labor, F&B, Liquor
• Facilitate proper inter-departmental communication and organization

WHAT THIS PERSON WILL BRING

Required:
• 3 -5 years high volume experience with a VIP club or upscale hospitality establishment
• Ability to work late hours
• Knowledge of state, federal and local liquor laws and health code regulations
• Ability to deal with intoxicated guests in a positive and safety minded manner
• Tolerance of all cultures, music and art forms
• Financial & Operational skills
• Fine dining Procedures
• Fine Wine knowledge
• Food Preparation/presentation
• Cost of Sales
• P& L Reports
• Responsible Alcohol Awareness Training Certification or Equivalent
• Guest Relations
• High School Diploma

Preferred:
• Point of Sales knowledge, preferably MICROS
• College Degree
• Responsible Alcohol Awareness Training Certification or Equivalent

Physical Demands/Working Environment:
• Working environment is fast-paced
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift and/or move up to 25 lbs.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Jobcode: Reference SBJ-869bvm-18-97-14-85-42 in your application.