Operations Administrator

Job Description

Company: Cuffe and Taylor
Department: Operations
Location: Farringdon, London and onsite at festivals/shows
Reports to: Operations and Production Manager
Working Hours: Full time plus additional working onsite (evenings and weekends)
Job Type: Permanent
Role Description
Cuffe & Taylor operates Blenheim Palace Festival, Colchester Castle Summer Series, Live After Racing, Lytham Festival, The Piece Hall Live and many other sites. Cuffe & Taylor also produce and promote over 1,500 theatrical shows across the UK and Internationally each year and project manage a major London attraction.
The event assistant will work within the operations team and be a key role in the planning and delivery of festivals, outdoor concerts and tours at Cuffe & Taylor.
What it's like to work in the Team
Cuffe & Taylor is made up of a diverse group of individuals, but we all share the same passion for putting our employees first. We have a fun atmosphere within the team, which helps us maintain an open, approachable department, which can partner and build genuinely authentic and valuable relationships with our employees and leaders. We are committed to working as a team and so support each other to achieve wins as a team.
Who you are

Competencies / Skills / Knowledge / Experience
You may have prior experience involving, project management; local authority licensing department; licence compliance; event management; event coordination; health and safety.
Essential
• Experience of/exposure to working in live music industry (outdoor shows advantageous)
• Ability to work efficiently under pressure and tight deadlines
• Excellent organisational and administrative skills
• Excellent communication skills
• Excellent IT skills including Microsoft Office, Excel and Adobe
• Excellent formatting skills
• Excellent attention to detail
• Extremely well organised and self-motivated
Desirable
• Live event production experience
• Experience in procurement
• Experience on ZenDesk
• Previous event experience
Behaviours
The following attributes determine how the role will be carried out and are required to be a success
• High level of integrity and discretion
• Flexibility
• Maturity and level-headedness
• Proactive approach to problem solving
What the role includes
• Managing procurement documentation, paperwork processes and purchase orders
• Managing hotel bookings across the summer festivals for artists, staff and crew
• Managing and booking promoter reps and freelancers across outdoor events and festivals
• Preparing detailed artist information packs for each venue
• Marking up and managing artist contracts process
• Preparing detailed budgets and updating as necessary
• Working closely with accounts team on event reconciliation
• Generating sales reports to share with agents
• Scheduling meetings and managing calendar availabilities
• Answering customer emails through ZenDesk for Cuffe & Taylors festivals and concerts
• Producing FAQs and customer information for Cuffe & Taylor festivals and concerts
• Working closely with the event team in ensuring all documents are organised
• Assisting the operation team with the organisation of large-scale outdoor events
• Liaising with the operations, production, artist liaison and ticketing teams to assist with any roles including accreditation, radio management, meal tickets and any other relevant roles
• Working on site at events and festivals as required, including weekends and evenings
• Ad hoc tasks as required

The Company
Cuffe and Taylor is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
APPLICATION DEADLINE: Wednesday 1st April 2026. We reserve the right to close applications at any time so encourage early application where possible.
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Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Jobcode: Reference SBJ-xk7b0j-216-73-217-2-42 in your application.