Full Time Job

Manager Of Process Management

Live Nation

Beverly Hills, CA 09-18-2022
  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description


The Project Manager will support development and implementation of initiatives that the Process Management department is responsible for.

• Identify opportunities for automation and data feeds to streamline existing functions, collaborate with necessary stakeholders to develop a roadmap for achieving desired results: show settlement, flash, forecasting, etc.
• Develop and maintain comprehensive data for all aspects of the Venue Nation portfolio. Coordinate with departmental leadership frequently to ensure accuracy.
• Support development and rollout of complex initiatives: assemble and lead working groups, develop Standard Operating Procedures as needed, build and maintain file sharing sites as needed, standardize complex digital file storage, develop presentations for internal and external use
• Assist venues with implementing new initiatives: develop workflows, identify and produce key assets for visual communications, train venue staff, monitor and adjust processes as needed based on user feedback
• Build and distribute surveys in support of department initiatives: ensure timely completion, collate and analyze results, share results and recommendations.
• Collaborate with stakeholders in all levels of business, across all departments, with internal and external contacts representing a diverse background and specialized expertise.
• Support new venue launches: develop and maintain playbook for each project, arrange lodging accommodations, assist operators in establishing required systems, policies and procedures in new or existing venues
• Conduct frequent venue visits.


Minimum Requirements:
• Minimum 5 years experience in venue operations or event experience in a hospitality related business
• Must have extensive background in data collection and analysis
• Ability to perform all job duties and responsibilities
• Requires excellent communication skills, both verbally and written
• Must have expertise in complex project management, profitability analysis and budgeting
• Exhibits strong problem-solving skills in long term and immediate situations
• Experience researching, sourcing and navigating complex digital platforms.
• Comfort working in a high energy, loud environment.
• This role will require frequent travel, and working nights and weekends as needed.

• Live music venue or event experience

BENEFITS & PERKS - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network


We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of

Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.

Jobcode: Reference SBJ-rekm91-44-197-198-214-42 in your application.

Company Profile
Live Nation

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.