Lead Software Engineer

Job Description

Who we are.

Universe is an innovative and high growth global ticketing platform acquired by Ticketmaster in 2015. The company operates independently with startup-like agility with backing of a Fortune 500 company.

At Universe, we believe in a future where virtual and real-life experience are the new stage for people to meet, connect, be inspired, and learn from one another. That's why it's our mission to deliver event technology that transforms the way people host events. We build products that enable our hosts to provide unforgettable fan experiences. Given the realities of COVID, Universe has launched some popular new product solutions, including for virtual events, timed-entry and drive-ins. If you're passionate about the magic of live experiences and want to work at a company dedicated to helping millions of fans experience them, we want to hear from you.

Why you should work with us.
Our biggest investment is in people like you! We offer comprehensive health benefits and an RRSP matching program, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help you thrive. At Universe you can expect the fast-paced excitement of a startup with the rock-solid support from an industry leader – with plenty of ticket perks on the side.

The role.

As a Lead Software Engineer at Universe, you will apply your passion for technology and live events in your quest to build a world-class Event Ticketing platform. In this deeply technical, business and team-minded position, you'll work closely with your team to build a reliable, scalable solutions to tough challenges. You'll lead your engineering team to both technical and personal success, fostering a positive environment built on trust, openness and empathy while shipping great quality code.

You'll get your hands dirty writing code, architecting solutions, and contributing directly to these systems, while also working closely with your team of developers to support their learning and development, mentoring them to aid in their growth and career progression through code reviews, pairing sessions, and regular one-on-ones. You'll also collaborate with talented designers and product designers, using your deep technical insight to ensure we're not only building the best software but also building the right software in the best way possible.

What your day could look like:
• Writing new React components with our GraphQL API, building new features, and maintaining existing ones
• Architecting new back-end data models and services in Ruby on Rails and Elixir Phoenix
• Maintaining a positive, productive, and healthy environment on your team
• Working closely with Product Managers and Designers to find the best solutions
• Pair-programming with talented developers
• Providing mentorship and career guidance to other developers

Tech Stack

Universe primarily uses Ruby on Rails to serve our application data via a combination of REST and GraphQL APIs to a variety of React front-end clients. We're constantly adapting and implementing new tools and technologies within our service-based architecture, so you'll see some Elixir, Java, and Rust sprinkled in there too!
Our primary datastores are MongoDB, Postgres, and Elastic, though we also use BigQuery. We deploy to GCP and manage our systems with Kubernetes and maintain a continuous deployment pipeline that allows us to ship quickly.

What we're looking for:
• Minimum of 3-5 years of professional experience working as a Software Developer
• Experience leading productive software engineering teams and writing high-quality software
• A deep understanding of Ruby on Rails and React who can hit the ground running
• Effective communicator, written and oral, as this role will be working closely with people from all over the organization
• Independent mindset and a willingness to take ownership over hard problems
• You have a love for products, and care fundamentally about quality
• An independent, fast-learning, self-starter who takes ownership over solving hard problems
• Energetic, passionate and driven
• A flair for visually designing beautiful products and user experiences
• You're a hacker at heart who lovingly crafts elegant solutions with pride
• Experience with any of the following technologies: Elixir, GraphQL, Mongo, Postgres, Elastic, Redis, Java, Kafka or similar is considered a bonus!

Here's why you'll love working at Universe, a division of Ticketmaster:
• You'll work with veteran engineers who will challenge you to ship frequently, develop your skills, apply new technologies and techniques, and lead your team to success
• You'll work with talented junior developers who will look to your expertise for guidance and learning as you help them grow as developers and contributors
• You'll work with amazing designers, you will challenge you to implement beautiful, interactive user interfaces that provide an excellent user experience to our customers
• You'll be at the helm of your own career, shaping it with your own innovative contributions to a nascent team and product, with opportunities to grow both within Universe and the larger Ticketmaster family
• You'll build products that are used and loved around the globe by dedicated event hosts each with unending passion for providing amazing experiences to their fans
• You'll enjoy the culture and perks of a startup, with the stability of a Fortune 500 company; perks include kombucha and cold brew coffee on tap, 4 tickets to see a concert of your choice every year, unlimited access to Amphitheatre shows in North America for you and a friend, extended parental benefits, and 4 weeks' vacation

We encourage all qualified applicants to apply, however only those selected for further consideration will be contacted. Thank you for your interest in Ticketmaster/Universe Canada.

Jobcode: Reference SBJ-d8v7xm-18-218-169-50-42 in your application.