Lead Software Developer

Job Description

JOB DESCRIPTION – LEAD SOFTWARE DEVELOPER

Location: Toronto, ON or remote in Canada

Division: Universe

Line Manager: Director of Engineering

Contract Terms: Permanent, full-time, 37.5 hours per week

THE SHORT OF IT

We're looking for a Lead Developer to join our team and help accelerate our velocity as we work to build the most exciting, performant, and versatile self-serve ticketing platform in the business.

As a Lead Developer, you'll work with a collaborative engineering team in a supportive, people-centric culture with a close-knit engineering lead team that works together to design, plan, architect, and build our exciting future.

You'll use both technical understanding and empathy to lead a team of other talented developers as you work closely with Product Managers and Designers to craft high-quality functionality and features.

You'll also meet regularly with a supportive and collaborative group of other engineering leaders at the company to give and receive project support while architecting and aligning on the platform's long-term technical vision.

You'll work proactively with a high degree of autonomy to achieve both our long-term technical vision and the business's objectives. Working without detailed oversight, you'll build trust with the teams by clearly documenting rationale and by approaching problems with both pragmatism and ingenuity.

You'll work with exciting technologies like NextJS, TypeScript, Kafka, and Go as we modernize our tech stacks to support an ambitious vision for the business. You'll collaborate on challenging scaling problems and apply pragmatism and ingenuity to find innovative and unique solutions.

This multi-faceted role provides a unique opportunity to apply flexibility and find a balance between individual contribution and management, providing excellent learning and growth opportunities in both areas and allowing you to flex both your coding and leadership skills.

THE TEAM

Universe is a leader in online ticketing for events, from small music venues to the largest immersive experiences. We're growing fast, working with a diverse client base, and supporting innovative concepts to bring fans new experiences; working with artists and attractions like Drake, Disney, BBC Earth, and BTS. We provide a highly scalable, self-serve ticketing experience while working with the biggest names in live entertainment and operating in over 15 countries. Whether it's ticketing virtual concerts for Dua Lipa, drive-in ticketing for Garth Brooks, music festivals across North America, or long-running immersive experiences like Disney Interactive, Universe is tackling it all.

We were acquired by Ticketmaster in 2015 which accelerated our growth. With a global engineering team over 40 strong, Universe operates independently with our own roadmap and modern tech stack (including NextJS, TypeScript, Node, Kafka, Kubernetes, Go, a little Elixir, and more) and the financial backing of a Fortune 500 company. Free concert tickets are a cool perk too! 

THE JOB

As a Lead Software Developer at Universe, you will apply your passion for technology and live entertainment to build a world-class, highly scalable ticketing platform. In this deeply technical position, you'll work closely with your team to build reliable and scalable solutions to tough technical challenges. You'll deliver great quality code and innovative solutions while growing your skills as both a technical contributor and leader through code reviews, pairing sessions, mentorship opportunities, and both learning skills from and teaching skills to the team.

Our clients and their fans, rely on Universe to provide a stable, and reliable platform that can scale quickly to handle unpredictable demand and large traffic and data volumes. You'll get your hands dirty writing code, architecting solutions, and contributing directly to these systems. Through continuous deployment you'll ship frequently and have a measurable impact on our product that you can feel proud of. Most new hires ship code within their first two weeks, many their first few days! 

T EC H STACK

Universe is undergoing a metamorphosis as our tech platforms face new and more challenging opportunities, and we're adopting contract-driven development and a service-centric architecture as we upgrade and replace our legacy systems and APIs written in Ruby on Rails with more easily scalable, performant, and purpose-built replacements powered by Node and NextJS and written in TypeScript. You'll work with TypeScript, JavaScript, Go, and Ruby using tools and frameworks like NextJS, Node, Kafka, Postgres, GRPC, Mongo, Grafana, GraphQL, and Rails.

We deploy continuously, and release often to ensure we are building a reliable technology platform that provides customers a fast and efficient experience.

WHAT YOU WILL BE DOING
• Writing new pages and components with NextJS and React, powered by a mix of SSR, REST, and GraphQL.
• Designing and architecting detailed protobufs to empower efficient development of new services and tools through contract-driven development
• Driving quality and performance across the organization, including leading best practice adoption, through your advocacy for observability, load testing, and metric collection
• Helping to pragmatically maintain our legacy and core systems while keeping an eye towards the future
• Maintaining a positive, productive, and healthy environment on your team 
• Working closely with Product Managers and Designers to find the best solutions 
• Pair-programming with talented developers 
• Providing mentorship and career guidance to other developers 
• Meeting regularly with the other Leads to contribute to our collaborative tech vision and enrich discussions with your unique perspective and experience
• Participate in self-directed Relentless Improvement days where you get to work by yourself or with others to improve something, be it your own skills/training, fixing a pesky bug, or coming up with a new interesting feature
Our job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional duties, responsibilities, projects and team support as needed.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• 5+ years of experience working with productive software engineering teams and writing high-quality software 
• Experience with full-stack programming languages and tools will enable you to hit the ground running! 
• Effective communicator, written and oral, as this role will be working closely with people from all over the organization 
• An independent, fast-learning, self-starter who takes ownership over solving hard problems 
• Empathy and interest in supporting and growing your teammates and yourself via feedback, pairing, and code reviews 
• Experience with any of the following technologies is a bonus: TypeScript, NextJS, Node, Go, Kafka, Grafana, GraphQL. Mongo, Ruby on Rails, Postgres.

YOU (BEHAVIOURAL SKILLS)
• Passionate – A love for your craft that pushes you to strive for elegance and quality in your work. 
• Winning Teamwork – Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives. Taking the time to empathize and understand where others are coming from, along with showing recognition and appreciat

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Jobcode: Reference SBJ-re23v8-18-222-163-31-42 in your application.