Lead Engineer

Job Description

Awesome Job: Lead Software Engineer

Great Location: Hollywood, CA

CULTURE

We're fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

See what it's like working at Ticketmaster.

THE TEAM

The E-Commerce ticketing integration team architects solutions, sells, and manages global and national corporate sponsorship programs with the world's most recognizable brands. This exciting fast-paced team collaborates with facets of both the Ticketmaster and Live Nation business and engineering ecosystems, including ticketing, payments, membership rewards, and brand promotions. Members of the team are passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed.

THE JOB

We are looking for an exceptional engineer & leader who has experience building highly scalable services, has the ability to lead projects, and collaborate with many teams onsite and offshore. You will have a significant influence on our overall strategy by helping to define and drive system architecture and spearhead the best practices that enable high availability services. If you have an entrepreneurial spirit, know how to deliver, are deeply technical and highly innovative, and are looking for leadership opportunities, we want to talk to you.
Our job descriptions evolve with our business need and priorities. In addition to the description above, your role may include additional projects and team support as needed.

WHAT THIS ROLE WILL DO
• Work with development team to provide required assets and design alignment, creating complex strategies to improve the productivity of the associates and improve the quality of the specialized deliverables.
• Work with business owners and multiple stakeholders across teams to create technical project plans and launch highly specialized strategic projects.
• Forecast, backlog groom, sprint plan, roadmap plan, estimate, and manage delivery quality using complex delivery guidelines and tools.
• Present complex user research results to stakeholders for understanding gaps and performance issues in the technical web application, business monitoring, metrics monitoring, PCI compliance audits, security compliance audits, and code quality audit participation.
• Monitor the status of identified risks, take corrective actions , and update risk response plans . Track impediment resolution and escalation to closure while maintaining project backlog s and report ing using complex data tools. 
• Work with architecture review board to ensure project artifacts are built in compliance with organization approved standards.
• Allocate and maintain resources , along with resourcing managers , to bring new resources into projects based on the requirements as well as i dentify developmental opportunities for team members .

TECHNICAL SKILLS/COMPETENCIES
• 5+ years professional hands on software development experience with Java
• Experience managing a software development team
• 2+ years of high-volume applications/systems experience
• 2+ years of professional experience with Spring / REST
• Experience with AWS or other cloud services
• Bachelor's degree in Computer Science or a related technical field , Master's degree preferred

BEHAVIORAL SKILLS/COMPETENCIES
• Ability to bridge the gap between disparate systems and technologies
• Strong experience working in a team and as an individual
• Experience leading/mentoring other software engineers; leading design reviews and architecture discussions.
• Exemplary communication skills (both written and oral), with experience producing technical and design documentation of complex processes.
• Ability to troubleshoot, performance tune and understand java memory utilization in code produced.
• Highly, skilled, curious motivated engineer, who wants to be involved in architecting, scaling, securing and driving multiple projects based on client expectations .
• The candidate should want to be involved in leading application and infrastructure development involving design, planning, estimation, documentation, communication, collaboration, mentorship, launch and support.

TICKETMASTER VALUES

Rock Solid Reliability – Earn the trust of clients, co-workers and fans; Set clear expectations; Deliver high quality work on time and on task; Take the time to do things right

Winning Teamwork – Collaborate with others; Share information openly; Listen and take time to empathize and understand where others are coming from; Show recognition and appreciation for the contributions of others

Act with Integrity – Pride in the way we represent ourselves and the company to others; Act with good intentions; Have direct, honest conversations while creating a safe work environment for open dialogue; Represent information and data accurately and completely

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation .

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance,

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Jobcode: Reference SBJ-g6bjn8-18-116-90-141-42 in your application.