Green Room Server House Of Blues Orlando At Disney Springs

Job Description

THE JOB

WHAT THIS ROLE WILL DO
• Anticipate and respond to guest needs
• Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
• Organize and prioritize service per appropriate service sequence
• Take menu, beverage and bar orders from artists and communicate orders to kitchen and/or bar through micros terminal
• Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
• Deliver food and beverages to artist
• Perform opening/running/closing duties according to HOB policy
• Maintain line of sight/atmosphere control by circulating through work area throughout shift
• Have the ability to memorize menus and daily specials
• Remove dirty plates, glasses, etc., from green rooms once artist has finished
• Clean spills on tables or around work area
• Maintain HOB safety and sanitation standards
• Have knowledge of all music, promotional or special events in the house
• Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately
• Communicate any last-minute menu changes or dietary restrictions to the kitchen staff for execution
• Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival
• Ensure all traces of previous occupants are removed and room is clean
WHAT THIS PERSON WILL BRING
Required:
• 2-5 years high volume experience in restaurant operations
• Skill in guest relations
• Wine & Liquor knowledge
• High School Diploma
• Transportation in order to retrieve anything the artist may require that we do not carry on site.
Preferred:
• Point of Sales knowledge, preferably MICROS
• Responsible Alcohol Awareness Training Certification or Equivalent
Physical Demands/Working Environment:
• Working environment is fast-paced
• Position requires extended periods of prolonged standing and working on your feet

Jobcode: Reference SBJ-veew07-216-73-216-84-42 in your application.