Fillmore Auditorium Operations Coordinator

Job Description

THE JOB

We're looking for a qualified candidate to assist with staff, venue, and event operations. This is a part-time position.

WHAT THIS ROLE WILL DO

General Responsibilities
• Regularly review and evaluate the operations departments and recommend/implement new operational policies and procedures when necessary.
• Keep current on all Emergency Operating Procedures and be able to effectively communicate them to team members.
• Keep current on all Standard Operating Procedures and be able to effectively communicate them to team members.
• Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.

Staff Onboarding, Scheduling, and Payroll Responsibilities
• Assist with hiring event crew including interviewing, onboarding, and training for efficient event operation.
• Ensure Operations departments are adequately staffed for every event (adequately for each individual staffing level).
• Prepare and accurately administer all hours worked for crew members for assigned departments into the payroll system for timely processing.
• Address and resolve inquiries related to payroll and onboarding.
• Complete employment verifications and unemployment inquiries as needed.
• Track referral bonuses or other available perks.

Show Day Responsibilities
• Communicate event staffing plans to M.O.D. and Event Security Supervisor.
• Works directly with the Ops Manager and Event Security Manager to assist where needed during events.
• Partner with fellow crew members at the end of show to close the venue - this may include collecting trash from around the venue, picking up and properly storing security equipment such as metal detectors and barricade, ensuring all guests have left the venue, etc.
• Work with the Event Security Supervisor to track guest and employee incident reports.
• Responsible for submitting or delegating the Incident Report form online that Live Nation has started requesting post show.

Special Events Responsibilities
• Assist the Special Events Director with executing Special Events.
• Act as a liaison between the Special Events Director and the Operations team.
• Provide administrative support to the Special Events Director, including maintaining event files, attending meetings, taking notes during event walk-throughs, and streamlining event communications.
• Coordinate venue set-up and break down of events.
• Assist in conducting pre-shift meetings with the operations crew to communicate event specifics.

WHAT THIS PERSON WILL BRING
• The position requires strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
• College Degree or equivalent.
• At least 2 years of experience in a similar role.
• Working knowledge of high-volume venue operations and venue security protocols.
• Strong strategic thinking and creative problem-solving skills.
• Excellent verbal, written, and interpersonal communication skills.
• Acute sense of judgement, tact, and diplomacy.
• A strong sense of teamwork and ability to execute programs.
• Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs, and occasional sitting.
• Must obtain security guard license within 6 weeks of hire.

Please include your current resume and cover letter with your application.

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities for qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant, consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

The expected compensation for this position is:

$27.00-$29.00/hour
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

The expected compensation for this position is:
$22.40 USD - $28.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Jobcode: Reference SBJ-23om47-216-73-216-56-42 in your application.