Engineer - Software

Job Description

Awesome Job: Software Engineer II

Great Location: Rolling Meadows, IL OR Remote IL

CULTURE

We're fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

THE TEAM

The Ticketmaster Resale team is a cornerstone division of the Ticketmaster engineering ecosystem. This division is responsible for moving inventory between fan sellers and a wide variety of retail channels, 3rd party sellers, reporting and analytics.

THE JOB

As a Software Engineer II, you will be responsible for building and maintaining software, learning and analysing existing systems. You will be collaborating with other team members to build innovative solutions to business opportunities and leverage existing technology to drive solutions to engineering challenges. Software Engineers are required to be flexible team players than can join existing projects with effective collaboration and drive features to completion with a high degree of quality. Software Engineers are key players in developing pragmatic solutions with realistic delivery goals and high-quality standards. As a Software Engineer II you will be called upon to deliver technical analysis on requested business features, perform project estimates and innovate solutions.

At Ticketmaster, we value teamwork and collaboration. We have a diverse workforce spread out around the globe and use frequent collaboration sessions to work together on projects. We are looking for open, honest and caring professional people who welcome sharing ideas and helping others to succeed in their mission. We have a positive and supportive work environment where people are our greatest asset and we are looking for similarly minded and talented individuals to join our family.

WHAT THIS ROLE WILL DO
• Develop, implement, support and maintain complex .NET, PHP applications
• Perform object-oriented analysis, applying industry best practices and techniques
• Create technical specifications for detailed application design
• Troubleshoot and resolve software-related issues
• Maintain code quality through unit testing
• Document code appropriately for maintainability
• Conduct design and code reviews to ensure design principles are followed
• Work with team members from beginning of product lifecycle through application release
• Participate in daily stand-ups, collaborative sessions, and team meetings to work as a team to create brilliant solutions
• Learn all about the business of ticketing and find new opportunities for resale tech to reach even more fans
• Be ready to adapt in a highly competitive business; priorities shift quickly and solutions must be delivered that can adjust to meet and exceed customer expectations

TECHNICAL SKILLS/COMPETENCIES
• 4-year college diploma or university degree in computer systems design or computer science, and 2-3 years of work experience
• Strong understanding of object-oriented design, web application architecture and relational database design.
• Experience using MySQL or similar RDBMS with an ability to write SQL queries and stored procedures.
• Experience with .Net Core application development with React
• Experience with GraphQL and javaScript
• Experience with PHP is highly desirable
• Knowledge of TypeScript is a plus
• Excellent verbal and written communication skills
• Familiarity with UML sequence diagrams, flow charts, and block diagrams.
• Experience working in an Agile or Scrum style team structure
• Knowledge of cloud computing concepts and deployments via Docker images running on AWS ECS or Kubernetes is a plus
• Knowledge of git-based source control management systems like GitLab, CI/CD pipelines, and deployment automation is a plus

BEHAVIORAL SKILLS/COMPETENCIES
• Friendly, passionate and customer focused
• Strive to help each other succeed
• Build collaborative solutions that bring people together by working together ourselves

TICKETMASTER VALUES

Rock Solid Reliability – Earn the trust of clients, co-workers and fans; Set clear expectations; Deliver high quality work on time and on task; Take the time to do things right

Winning Teamwork – Collaborate with others; Share information openly; Listen and take time to empathize and understand where others are coming from; Show recognition and appreciation for the contributions of others

Act with Integrity – Pride in the way we represent ourselves and the company to others; Act with good intentions; Have direct, honest conversations while creating a safe work environment for open dialogue; Represent information and data accurately and completely

Belonging – We are committed to building a culture in which all people can be their authentic selves, with an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case by case basis.

Jobcode: Reference SBJ-rbn2ze-18-117-152-251-42 in your application.