Engineer, Software Engineering

Job Description

Awesome Job: Engineer I, Software Engineering

Great Location: Chantilly, VA or Scottsdale, AZ

Employment Type: Full Time; Hourly/Salary

CULTURE

We're fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

THE TEAM

The Integration Team is part of a development organization that supports the Ticketmaster Archtics platform.

ARCHTICS is the primary tool used by the NFL, NHL, NBA, and major event venues globally. It supports CRM/retention, marketing, renewals, invoice/payment processing, inventory control, and reporting, seeing more than $3.8B in transactions annually.

The primary focus of the Integration Team is to support Ticketmaster clients (major sports teams and venues) as well as ''Nexus'' vendor partnerships by enhancing our B2B offerings, adding best-of-breed solution providers to Ticketmaster's product portfolio. This includes providing access to data through APIs, file-based delivery, and streaming as well as miscellaneous asks that other teams cannot fill.

THE JOB

Aid in the design, development and implementation of software code while participating in team activities and contributing to discussions. As a developer on a growing team of 8, work collaboratively with the team to drive towards more modern technologies. Ticketmaster is at an exciting point in the company's history- we are still rapidly growing while simultaneously undergoing major initiatives to modernize key platforms. Archtics is one of the key, core platforms in the Ticketmaster tech stack.

Engineers on our team are looking to provide new, more efficient ways to deliver data to our clients and partners. Most of our current technology is based on nightly file-based deliveries or API calls to/from client databases. Current reporting capabilities within Archtics, while broad in scope, are not as flexible as needed. To add stability to client systems and provide data in near-real time, more flexible solutions using data streaming technologies, off-platform data storage in AWS, and other approaches are being pursued. New, more customizable and flexible reporting tools that integrate into the existing Ticketmaster reporting portals are also being pursued and developed. Getting data to clients and customers faster and offering greater flexibility is our goal. Utilizing new, versatile and widely used technologies are the means of getting us there. Developers are offered wide flexibility in choosing these tools and products.

Working closely with major sports teams and venues, our developers get the satisfaction of directly seeing the impact of the work they do- helping to get millions of fans into live events every day- they do this while getting the chance to investigate and implement cutting edge technologies.

WHAT THIS ROLE WILL DO
• Investigating and implanting new technologies to improve team efficiency and data delivery to our clients. This includes utilizing new streaming and data delivery technologies and cloud storage platforms.
• Implementing new technologies to better dynamically scale our infrastructure and make it easier to build and deploy code in a DevOps development model.
• Improving and implementing new tools to provide more security to our platforms while also providing more visibility into system health through improved monitoring and alerting tools and processes.
• Constantly seeking to improve team performance by investigating and implementing automation processes to remove toil wherever possible.
• Lias with development peers throughout the company- Archtics interacts with a multitude of other systems (payments, resale, entry systems) in North America and around the globe. You will have a chance to work with a broad range of talented individuals around the globe.
• After implementing new systems, closely monitor and evaluate them, looking for constant improvement.
• Closely interact with senior developers, management, Project Management, Product Management, Operations, and a wide variety of teams throughout the organization.

TECHNICAL SKILLS/COMPETENCIES

Required:
• A minimum of a Bachelor's degree in a technical discipline (CS, MS)
• Strong understanding of OOP programming and programming languages such as Java, Python
• Experience with open source development tools (Maven, Jenkins, GIT)
• Spring Boot (REST API development)
• SQL basics

Familiarity with the following a plus:
• React.js
• Backend technologies (Node JS, Mongo DB, Web sockets)
• ELK Stack for logging
• Prometheus and Grafana for monitoring
• AWS (EC2, S3, etc.) and other cloud services
• Terraform
• Linux OS
• Docker
• Kubernetes
• Worked with a CI/CD pipeline (DevOps)
• Agile development practices

BEHAVIORAL SKILLS/COMPETENCIES
• Ownership. You feel ownership over everything you ship. You'd never call code ''released'' until you're confident it's correct.
• Passion. You pride yourself on efficient monitoring, strong documentation, and proper test coverage. You are excited to work in a modern tech stack, and you have demonstrable experience with diverse pool of technologies.
• A team player. You believe that you can achieve more on a team-that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement.
• Ability to make an impact. You will work on a product used by more than 500 clients in major sports and entertainment venues across multiple countries.
• You seek new methods and tools to make great websites faster and better, both on the front-end and back-end.
• Interest in continuous learning: Exposure to latest & great technologies; onsite tech talks and trainings; attending tech conferences
• Collaboration. Partner with a diverse group of professionals with different skills & disciplines across the organization to achieve a common goal
• Write great code. You care about writing good code, design, performance and an outstanding u

[more...]

Jobcode: Reference SBJ-rnw103-216-73-216-227-42 in your application.