Engineer 3

Job Description

ENGINEER 3
Location:Gurugram, HR
Division: Maps
Line Manager: VP Engineering, Accounts, Identity and Pre-Purchase
Contract term: full time
THE TEAM
We are seeking a highly skilled and proactive Engineer 3 to join our Maps Platform team.
THE JOB
This role is ideal for someone who thrives in a fast-paced environment, has deep technical expertise in cloud-native architectures, and is passionate about building scalable, high-performance Infrastructure. You will play a key role in designing, optimizing, and supporting our team, while also mentoring teams and collaborating across global business units.
WHAT YOU WILL BE DOING
• Design and build Infrastructure as Code (IaC).
• Review code and provide feedback to peers to maintain consistency, improve performance, and support team learning.
• Contribute to system architecture and design discussions to ensure scalability, performance, and alignment with long-term goals.
• Identify and resolve production issues to minimize downtime and enhance user experience.
• Document technical decisions and processes to promote knowledge sharing and ensure maintainability.
• Implement CI/CD pipelines using GitHub to automate builds, tests, and deployments.
• Coordinate with security teams to ensure infrastructure is reliable, secure, and scalable.
• Engage with cross-functional teams, including QA and Product, to align technical execution with business goals.
• Improve infrastructure efficiency and reduce cloud costs through continuous optimizations.
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• Bachelor's degree in Computer Science or a related field.
• Linux system administration experience.
• Hands-on experience with Kubernetes deployments using Helm and Kubectl.
• Hands-on experience with AWS deployments using terraform.
• Hands-on experience with AWS services, including VPC, IAM, EC2, Auto Scaling, Launch Templates, S3, SES, SNS, Elasticache (Redis), Lambda and ALB.
• Experience with Splunk for centralized log management.
• Strong networking troubleshooting skills.
• Scripting experience in Bash and Python.
• Familiarity with monitoring tools such as Grafana and Prometheus.
• Experience with CDN services such as CloudFront or Fastly.
• Knowledge of containerization technologies like Docker and deployment automation.
• Experience setting up and maintaining CI/CD pipelines using GitLab CI.
• Proficient with version control systems, primarily Git, and collaborative workflows such as pull requests and code reviews.
• Experience working in Agile environments, using tools like Jira for project management.
• Strong problem-solving skills, with a focus on proactive and scalable solutions.
YOU (BEHAVIOURAL SKILLS)
• Excellent communication and interpersonal skills
• Self-motivated with a continuous improvement mindset.
• Ability to meet commitments and multitask in a fast-paced work environment
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

Please note that our offices will be closed from Monday, 22nd December, until Monday, 5th January 2026. We will review all applications and respond to any queries after Monday, 5th January 2026. Thank you for your understanding.

Jobcode: Reference SBJ-eo8jj7-216-73-216-3-42 in your application.