Deputy General Manager, O2 Academy

Job Description

Venue: O2 Academy Leeds
Company: Academy Music Group
Location: Leeds
Reports to: General Manager
Working Hours: Full time
Job Type: Permanent
Role
The deputy general manager is a senior position within the team, responsible for a variety of duties that contribute to the effective management and smooth running of O2 Academy Leeds and lead exceptional delivery of our core business objectives and commercial targets. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.
Our team
The deputy general manager is an integral role at O2 Academy Leeds, one of the most prestigious and iconic venues in the city, where our shows and events are as diverse as the individuals within it. The successful candidate will be contributing to managing, developing and motivating an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.
About you
• Successful background in the live entertainment industry or venue management
• Experience of working as a manager or in an operational role
• Proven track record in managing live performances and events
• Knowledge of health and safety regulations and licensing
• Excellent communication and diplomacy skills
• Proficient in Microsoft Office packages
• Understanding of booking and promotion of live events
• Good control of operating costs and budgeting
• Self-motivated and results driven
What we need
The following attributes determine how the role will be carried out and are required to be a success
• Personal licence holder
• First-class client and customer service
• Demonstrable leadership and motivation of others
• Passionate and enthusiastic for the live events industry
• Flexibility to work irregular hours (weekends/evenings/public holidays)
• Willingness to build positive working relationships
• A proactive organiser in problem-solving who can negotiate solutions
What you'll be doing
• Deputise for the general manager in overseeing all venue operations and departments
• Duty manage events and programming to the highest standard
• Work collaboratively with the venue team, local authority and Company head office
• Act as a point of contact and venue liaison for all contracted events and touring parties
• Ensure the venue and venue departments comply with the AMG H&S policy acting as the 'Safety Officer' for the venue.
• Maximise the events diary with the general manager, identifying new business opportunities.
• Maintain first-rate relationships with clients and partners
• Support the general manager in forecasting and budgeting
• Track and review cost estimates and expenses
• Contribute to the Company business objectives and commercial targets
• Liaise with outsourced contractors and service providers
• Ensure all paperwork and reporting is completed and professionally retained
• Assist the general manager in all licencing administration and risk assessment
• Adhere to all existing and new health and safety legislation
• Comply with all Company guidelines and working practices
• Ensure the venue is maintained to the highest standards
• Communicate any building or department issues to the general manager
• Line management and training of team members as required
• To publicly represent the venue and Company in a professional manner

The Company
Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.
AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
APPLICATION DEADLINE: Monday 16th February 2026. We reserve the right to close applications at any time so encourage early application where possible.
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Jobcode: Reference SBJ-z35x0q-216-73-216-96-42 in your application.