Concerts, Ticketing Co Director

Job Description

THE JOB
Live Nation is seeking a qualified individual for a Ticketing Co-Director position for the Southern California Regional division. This detail-oriented position requires excellent organizational skills, professional interaction with tour partners of all levels, an ability to work efficiently, accurately and effectively under pressure, and ability to complete and prioritize tasks in a timely manner. The ideal candidate will have proven experience in a venue box office or similar ticketing role working with ticketing software. The ability to communicate with respect and diplomacy across all levels of business is essential to this position. Maintaining knowledge of current ticketing trends in the entertainment industry is an essential element to this position.
WHAT THIS ROLE WILL DO
• Manage a-level concert events in third party/open venues across Southern California region from start to finish.
• Oversee regional ticketing team executing large volume of events at multiple venues.
• Build events using Ticketmaster platforms.
• Monitor and maintain event inventory and seat holds, releases, flex pricing, rescaling and dynamic pricing for assigned tours.
• Communicate detailed show info with booking, touring, marketing, and venue teams.
• Implement and execute ticketing focused revenue-maximization opportunities in partnership with talent buyers.
• Work regularly with promoters, Ticketmaster staff, Live Nation Ticketing staff, venue staff, vendors, customers and affiliated parties.
• Develop strong working relationships with all key internal and external stakeholders to ensure ticketing needs are met.
• Provide mentorship and coaching to other members of the ticketing team
• Manage and process ticket requests.
• Assist financial and settlement teams by incorporating financial information into reports and interpreting ticketing audits.
• Adhere to Live Nation ticketing initiatives, programs, policies and procedures.
• Work from office and on-site at venues in the Los Angeles area.
WHAT THIS PERSON WILL BRING
• Bachelor's degree from an accredited university or comparable work experience
• 5+ years as a Box Office Manager or Ticketing representative
• Avanced knowledge of Ticketmaster Platforms: including HOST, EMT, and TM1.
• Familiarity with Open/Third Party SoCal venues.
• Ability to create ticket scaling maps / Familiarity with CAD process for creating ISMs.
• Familiarity with AXS and other ticketing platforms.
• Experience managing a team, hiring/scheduling staff, processing payroll.
• Experience with night of show operations including advancing with venues, with key partners, organizing/processing guestlists, overseeing box office staff and ordering box office equipment when necessary.
• Familiarity in communicating and working closely with adjacent promoter teams including bookers, marketing, agents, sponsorship, and labels.
• Previous experience in a Live Nation Role or working with Live Nation teams.
• Flexible and reliable team player that can adapt to changes in a rapidly evolving work environment
• Excellent oral and written communication skills with a track record of building strong working relationships across all levels of an organization
• Proficiency with Microsoft Office & Google Doc applications
• Self-starter with a track record of taking ownership and successfully driving projects to completion
• Must possess an elevated, proficient understanding of ticketing operations and inventory management
• Ability to work evening and weekend hours, based on the needs of daily business operations
BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

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The expected compensation for this position is:
$96,000.00 USD - $120,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Jobcode: Reference SBJ-5bz0jz-216-73-217-107-42 in your application.