Ancillary Sales Team Member - / - Season - Banknh Pavilion Nh

Job Description

Ancillary Sales Team Member - PT/Seasonal - 2024 Season - BankNH Pavilion - Gilford NH

Bank of New Hampshire Pavilion (BNHP) is one of the premiere concert venues in the Nation. Voted in the top ten concert venues is the United States by USA Today, 12-time ACM Venue of the Year Nominee, BNHP is the place to work in the summer. BNHP also ranks in the Top 5 of all amphitheatres for both customer and employee satisfaction.

Started in 1996 by the Harding family with a focus on hospitality, BNHP has always been a cut above. In 2018, we entered into a partnership with Live Nation Entertainment - the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This partnership has allowed BNHP to continue to grow, by attracting even more artists to New England!

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

THE ROLE:

The ancillary sales team is a fun and unique position inside our venue, focused on onsite sales. As a member of this team, you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as our General Store, VIP Club, the Sam Adams Brewhouse (our onsite restaurant), Seat Upgrades, Ticket Specials, and Lawn Chair Rentals. This team will work closely with the Ancillary Manager who determine what offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team.

JOB FUNCTIONS:
• Greet all guests and assist in answering any questions they may have about the venue.
• Communicate daily specials on Seat Upgrades, Club and Restaurant access, Lawn Chair Rentals, and Future Ticket Sales.
• Sell, distribute, collect, and organize lawn chairs throughout the venue.
• Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed.
• Handling credit card machines

QUALIFICATIONS:
• Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions; lifting/carrying 25+ pounds.
• High school diploma/GED preferred.
• Must be at least 18 years of age.
• Must pass pre-employment background check.
• Must be highly motivated and able to work independently.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgement, tact, and diplomacy.
• Ability to work weekdays, weekends, and holidays, including late evenings.
• Responsible for entering availability 3 weeks in advance through the ABIMM system. Employee is further responsible for communicating with supervisor should that availability change.
• Ensuring that time worked is accurately captured through the ABIMM system.

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, BNHP/Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to making reasonable accommodations, BNHP/Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. BNHP/Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

BNHP/Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. BNHP/Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting, and search firms.

Jobcode: Reference SBJ-gw26jj-216-73-216-105-42 in your application.