IT Support Specialist

Job Description

Broadcast IT Specialist

KHBS, the ABC affiliate in Rogers, AR is looking for an IT Support Specialist to join our station. You will help oversee the IT operations at our station and work with a collaborative team in a fast-paced environment. The IT Specialist reports to the Broadcast Technology Manager and performs daily maintenance on computers, virtual systems, network infrastructure, printers and provides user support.

Responsibilities
• Support user needs across all departments, including News, Creative Services, Sales and Administration
• Maintain imaging machines, updating firmware and managing hardware inventory
• Assist the IT Manager with systems upgrades and new platform deployments
• Provide technical guidance to end-users and mobile device support
• Maintain LAN/IT infrastructure, installation and support of network hardware and software
• Occasional travel to news bureau, transmitter and translator locations
• Analyze and implement corporate data back-up, disaster recovery and security procedure

Requirements
• Working knowledge of managed network switches and architecture concepts
• VMWare, Cisco or Microsoft certifications preferred
• Prior experience with a large user base
• Experience in the television broadcast setting preferred
• Experience with networked, stand-alone printers and digital copiers
• Enterprise and web-based applications
• VPN, Cisco equipment, TCP/IP and subnets, NAS, LAN Management
• Communications skills and customer-service attitude
• Knowledge of Microsoft Windows desktop and server operating systems
• Higher education in technology, SBE certification or related military experience will be considered
• In-person attendance is required

Diversity Statement

At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.

Benefits

Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.
• Medical | Dental | Vision
• 401(k) matching
• Emotional Wellness Support
• Paid Time Off
• Paid Parental Leave
• LGBTQ+ Health Services
• Additional benefits to meet your and your family's needs

Jobcode: Reference SBJ-d2bj25-3-149-243-32-42 in your application.