Full Time Job

D2C Co-ordinator


London, United Kingdom 05-09-2022
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  • Paid
  • Full Time
Job Description

Role: D2C Co-ordinator

Reporting to: D2C Manager

Direct Reports: None

Location London with the option of Working from Home (WFH) on a number of days each week

What we do

[Integral] is the distribution and services division of [PIAS]. It operates on a global basis with offices and teams around the world. [PIAS] champions and supports the best independent music in the world across our unrivalled international network. Established in 1982, we operate 16 global offices – all leveraging local relationships to influence local gatekeepers.

Our Mission

· To be at the very heart of the independent music ecosystem

· To relentlessly and passionately discover, promote, market, sell and distribute the music of independent labels and artists.

· To spread the music we champion with passion, integrity and care. To help it encounter audiences and success.

· To constantly challenge ourselves to improve.

What you’ll be doing

· Supporting the D2C Manager and other members of the D2C and marketing teams

· Setting up new D2C stores on the [Integral] D2C platform

· Setting up products on the [Integral] D2C platform

· Liaison with the Product & Marketing Managers on all D2C activity

· Liaison with third party D2C platform partner & customer service team

· D2C Stock Management

· General day to day admin

Key Deliverables

  • Day to day operations management of the D2C stores, ensuring products are set up, listed, images sourced, prices correct, and products are kept in stock to maximise sales potential
  • Setting up and launching new D2C stores and campaigns in a timely manner to ensure stores are fully set up in time for launch

· Ensure that stock is in the right place at the right time and ensure products are delivered to our distribution warehouse partners in a timely fashion (following best practice at all times)

· Liaison with artist management teams to provide expert d2c and campaign service

· Identifying sales opportunities to present to labels/campaign managers/management/artists

· Attend regular meetings with the labels/managers/colleagues as required

· Reporting on sales to relevant stakeholders

Skills and Experience

· Experience of using e-commerce platforms

· Previous proven sales experience with a strong understanding of all aspects of e-commerce, including operations and reporting

· Creative design skills using photoshop or similar tools

· Web design skills (CSS and Java) would be beneficial

· Working knowledge of Google Analytics

· Working knowledge of Mailchimp or similar email marketing platform

· Knowledge of the digital and social media landscape

· Working knowledge of Microsoft Office including Word, Excel etc

Personal attributes

· Gravitas and integrity

· Takes initiative and capitalizes on opportunity

· Adaptable within a dynamic, changing environment

· Works to build up credibility and rapport at all levels of the business.

· Takes personal accountability for achieving individual and shared goals

· Organised, efficient and effective

· Passionate about music with an interest in and understanding of the wider music industry being an ideal requirement

· International in outlook and an enthusiasm to build skills, experience and learn

· Languages (eg. French) would be an advantage

What do we offer:

· Group Personal Pension Plan

· Great working environment – passion and love for music runs in our DNA

· Financial Planning drop ins with our Company Financial Advisor

· 25 days annual leave

· Hybrid working model

· Summer Fridays

· Group Life Assurance

· Season Ticket Loans Interest Free

· Eyecare vouchers

· Monthly stock out

· Free gig tickets and staff socials

· Perkbox Employee Reward Scheme

· Cycle to work Scheme

· Enhanced family leave

· A great team to work with

And much more!

[PIAS] is an equal opportunities employer. We embrace diversity and are committed to a working environment where no one will be treated less favourably on grounds of their sex, race, disability, sexual orientation, religion, belief or age.


Jobcode: Reference SBJ-g346b5-3-234-244-105-42 in your application.