Supply Chain Integration Manager

Job Description

About Ingrooves Music Group

Ingrooves Music Group is a world leader in music distribution, marketing, and technology that empowers labels and entrepreneurs to grow their businesses and thrive in the global music industry. Our comprehensive suite of solutions includes marketing strategy, insights and analytics, rights management, advertising, royalty accounting, video monetization and music licensing, all accessible through an intuitive client platform. Headquartered in Los Angeles with offices throughout North America, Latin America, Europe, Africa, Asia, and Australia, Ingrooves works everywhere music is streamed.

www.ingrooves.com

As a Supply Chain Integration Manager, you are a member of the team primarily responsible for supply chain system configuration and optimization as well as advanced operations and technical support.

You will work closely with the product management, engineering, operations and support teams with a strong focus on set up and optimization of music service delivery feeds. You will monitor the supply chain software for issues and performance and ensure smooth operations and delivery of content. The Supply Chain Integration team acts as a critical link between engineering and operations, and you will be an important part of connecting business needs to technical solutions.

How you'll CREATE:
• Set up, optimize and maintain music service delivery feeds
• Monitor automated supply chain system activity and troubleshoot systemic distribution issues
• Work with engineering to optimize automated delivery jobs
• Act as an escalation point for technical problems across the supply chain, from content intake through ingestion at music services
• Interface with operational contacts at music services to ensure delivery feed optimization
• Adapt supply chain systems to routine technical changes at music services
• Execute complex operational tasks such as major music service expansions, content delivery reconciliations, catalog data cleanup and data migrations
• Contribute to knowledge capture and knowledge base management in coordination with Label Support team
• Provide custom reporting through direct database queries

Bring your VIBE:
• Minimum 1 to 5 years experience in technical support, engineering or technical operational roles
• Operational experience in a digital supply chain environment required:
• Experience operating and supporting distributed software systems and integrated services required
• Experience with XML data exchange required, DDEX/ERN delivery specifications a plus
• 1-2 years SQL experience required (MSSQL)
• Working understanding of web APIs (http, json, oauth) required
• Familiarity with software development processes and lifecycle a plus
• Experience with dotnet, C#, Python, Bash a major plus
• Extensive knowledge of music services, their systems, processes and requirements highly valued
• A passion for music and a deep interest in and knowledge of music metadata a major plus

Perks Playlist:
• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
• Comprehensive medical, dental, vision, and FSA options, as well as:
• 100% coverage for out-patient mental health services
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• A lifetime fertility support allowance of $30,000 to plan participants
• Student Loan Repayment Assistance and Tuition Reimbursement
• 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
• • Variety of ways to prioritize much-needed time away from work including:
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Paid Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

All UMG employees are currently required to be fully vaccinated against COVID-19 or provide proof of a negative PCR or Antigen test before entering any Company offices unless they have been approved for an exemption or unless prohibited by applicable law.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer.

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Job Category:
Technology

Salary Range:
$58,500 - $121,440

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.

Jobcode: Reference SBJ-rv3nbm-3-139-72-78-42 in your application.