Payment Technology Lead

Job Description

Why Hearst?
Hearst Magazines' portfolio of more than 25 powerful brands in the US-including Cosmopolitan, ELLE, Esquire, Good Housekeeping, Harper's BAZAAR, Popular Mechanics-inspires, entertains, and builds new and bold experiences for an engaged and growing audience across digital, video, social, and print, reaching nearly 139 million readers and site visitors each month. With sophisticated content creation, cutting-edge technology, and industry-leading data capabilities, we make media and products that move people across all platforms.
We are a global media company that publishes nearly 260 magazine editions and 200 websites around the world and, together, we are reinventing publishing for the 21st century.
Your Impact
We're hiring a Payment Technology Lead to help us enhance and optimize payment systems and ensure smooth and secure payment processes for our platforms. The ideal candidate has experience working with payment solutions, is a self-starter who thrives on problem-solving, and has a strong understanding of payment technologies. They should also have deep knowledge of regulatory, compliance and security standards for digital payment processing.
Resonsibilities:
What You'll Do:
• Configure new payment methods on the subscription platform and monitor and troubleshoot payment system performance and address any issues promptly.
• Partner with a variety of payment processors to migrate tokenized card numbers from their current location to the new subscription platform.
• Ensure compliance with payment regulations and standards, including PCI DSS.
• Help identify and resolve discrepancies between the payment portals and the subscriptions platform
• Use Avalara to setup tax entities on the subscriptions platform and troubleshoot issues with the application of taxes
• Provide reporting and tracking for payment types, identify trends and make recommendations for improving performance.
• Provide on-call support as necessary to maintain uptime and resolve urgent payment issues.
• Develop a chargeback monitoring and resolution process using either a 3rd party tech platform or CDS
• Evaluate and roll out new alternative payment methods on paywalls and offer pages to drive increase conversions
• Implement and manage fraud monitoring solutions and processes to quickly address as situations arise
Qualifications:
Who You Are:
• Minimum 2+ years of professional experience working with payment platforms like Stripe, Amazon Pay and PayPal.
• Familiarity with tax solutions like Avalara
• Strong experience with payment processors and fraud monitoring solutions.
• Experience with security protocols, encryption, and financial compliance requirements.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills
Working at Hearst Magazines:
• Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries.
• Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events.
• Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities.
• Foster Connection & Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered.
• Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1.
• Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match.
The base salary for this role is between $149,000 - $175,000. The actual base pay offered is dependent upon many factors, such as: transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Hearst Magazines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Jobcode: Reference SBJ-233p1y-216-73-216-71-42 in your application.